why cant i buy spotify premium?

[ivolnet13223]

i tried different cards, different device and the cards are open for online purchases but i cant buy it no matter what. i got spotify premium once before for the same account but now i cant buy it.

[Luan]

Hey, @ivolnet13223 
Welcome to the Spotify Community, and thanks for reaching out to us here!

I’m sorry to hear you’re having trouble subscribing to Premium. Let’s work together to fix it! 

Initially, I recommend that you take a look at this official support article to get some information about what may be happening:

• Failed payment help 

I'd also ask you to give me more information about what is happening. Could you please share a screenshot of what you see when you try to subscribe?

Keep me posted! I'd love to help! 🙂

Have a great day!

[faaaaaaaaaaaaaaaaart]

The same is happening to me. I used to pay for Individual, stopped because I was added to a family plan, and that was just canceled so I'm trying to start paying for it again. However, every button everywhere on the site that I press to pay for Premium leads me to the same plan page, and the only button that's available for Individual is the "Try 1 month free" blablabla. However, I am obviously not eligible for the free trial as I've had it in the past. Upon clicking the button, I receive the message saying I'm ineligible, but I don't get rerouted to a page where I can pay. I'm so baffled.. Does Spotify want my money or not..?