Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

can't change the google play account for premium

can't change the google play account for premium

I had a subscription to premium. It finished and reverted to free. I was given a Google Play voucher to get premium again. It's on a different Google Account with is also signed in on my phone. There isn't anywhere to change the Google Account associated with my purchase. A previous community answer said that it was because premium was still active and they'd have to wait. Not the case for me. Logging in online doesn't offer me the option to pay via google play at all! Stuck!
Reply
1 Reply

Hey @goldfish_23,

 

Thanks for reaching out.

 

Switching between Google Play accounts is something that's done on Google's side, as they handle everything the moment you click on paying through Google Play. So, in this case, it'd be best to reach out to them directly about this 🙂

 

Let me know how it goes!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random