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Mengapa fitur premium saya hilang sebelum masa berlaku premium habis?

Mengapa fitur premium saya hilang sebelum masa berlaku premium habis?

Fitur premium Spotify saya hilang sebelum masa berlaku premium tersebut habis
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1 Reply

Hey there,

 

Thank you for reaching out to the Community and welcome. Hope you don't mind me replying in English, as that's the official language of the Community!

 

In this type of case we'd first recommend checking your account page to see the type of subscription you currently have and your receipts to check if you purchased 1 month or if you subscribed to a monthly subscription. 

 

If you have any additional questions about your subscription, since we don't have access to user's accounts from the Community, we'd recommend getting in touch with our Customer support directly so they can check the account and help you further. 


Hope this helps. If anything else comes up, the Community will be here for you. 

OscarDCModerator
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