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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75116 Views
20 replies
99 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140185 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80523 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
269667 Views
159 replies
13 likes
PlanPremiumPaísArgentinaDispositivoComputadora Asus y Galaxy A03 CorSistema operativoWindows 10 Mi pregunta o problemaHoy pagué en Rapipago por mi cuenta Premium Individual por 3 meses, pero en mis dispositivos no puedo usar Premium todavía y ya pasa...
Plan Premium País Argentina Dispositivo Computadora Asus y Galaxy A03 Cor Sistema operativo Windows 10 Mi pregunta o problema Hoy pagué en Rapipago por mi cuenta Premium Individual p...
Visitor
3420 Views
17 replies
0 likes
Actually I Bought Spotify Premium duo, on manager account it's good and working but ads and restrictions are still on plan member account.
Actually I Bought Spotify Premium duo, on manager account it's good and working but ads and restrictions are still on plan member account.
Spotify Star
573 Views
1 replies
0 likes
meskipun bertahun tahun-tahun memakai spotify. saya tidak mendapatkan diskon sama sekali, saya membayar premium dengan harga yang sama dengan standard. tidak dengan akun teman saya yang baru saja daftar spotify mendapatkan banyak diskon yang menarik
meskipun bertahun tahun-tahun memakai spotify. saya tidak mendapatkan diskon sama sekali, saya membayar premium dengan harga yang sama dengan standard. tidak dengan akun teman saya yang baru saja daf...
Moderator
543 Views
1 replies
0 likes
When I go to the register duo screen and type in any part of my address (postal code, first line, town, name county, whatever) NOTHING is recognised so it's impossible to set duo up.
When I go to the register duo screen and type in any part of my address (postal code, first line, town, name county, whatever) NOTHING is recognised so it's impossible to set duo up.
Spotify Star
737 Views
3 replies
0 likes
i dont have a bank account and i want to have free premium for 30 days
i dont have a bank account and i want to have free premium for 30 days
Spotify Star
1075 Views
1 replies
0 likes
Meu plano Premium Familia era cobrado de forma recorrente e hoje o aplicativo o reembolsou e cancelou meu acesso premium sem minha autorização.
Meu plano Premium Familia era cobrado de forma recorrente e hoje o aplicativo o reembolsou e cancelou meu acesso premium sem minha autorização.
Spotify Star
567 Views
1 replies
0 likes
Hello, I can Login to my Account . I was invited by my father to Join the Family Account under If i follow the invitation and enter my Account Spotify says "Ups Something went wrong. Please try again or Check our Help area.But i could Login to Spoti...
Hello, I can Login to my Account <sensitive info removed>. I was invited by my father to Join the Family Account under <sensitive info removed> If i follow the invitation and e...
Moderator
532 Views
1 replies
0 likes
PlanPremiumCountry US Device IPhone 12 Pro(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy subscription monthly is $12.71. Before there were no ads. Now there are ads. A...
Plan Premium Country US Device IPhone 12 Pro (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My ...
Not applicable
1185 Views
5 replies
0 likes
El celular se perdió y no recuerdo el correo que tenía registrado Quiero cancelar la suscripción
El celular se perdió y no recuerdo el correo que tenía registrado Quiero cancelar la suscripción
Spotify Star
756 Views
1 replies
0 likes
Solo en mi Android lo puedo abrir, no en mi PC o en Alessa
Solo en mi Android lo puedo abrir, no en mi PC o en Alessa
Spotify Star
431 Views
1 replies
0 likes
PlanpremiumCountryUSA My Question or IssueI use to have a student plan but my spotify changed to premium half way through the year. When I tried to switch back it shows up as nothing. (I have until 2026 with my student year it says) How do I switch?
Plan premium Country USA My Question or Issue I use to have a student plan but my spotify changed to premium half way through the year. When I tried to switch back it shows up as nothing...
Moderator
491 Views
1 replies
0 likes
I changed my account to be Italy and the address matches my husbands on his own free spotify account. He cannot accept it with the link and continuously gets and error that our addresses don't match. My address on file is the same as his.
I changed my account to be Italy and the address matches my husbands on his own free spotify account. He cannot accept it with the link and continuously gets and error that our addresses don't match...
Spotify Star
592 Views
1 replies
0 likes
I see several months of charges on PayPal from Spotify that I rarely use. I checked my Spotify account and it shows free. There is no record of an order.
I see several months of charges on PayPal from Spotify that I rarely use. I checked my Spotify account and it shows free. There is no record of an order.
Moderator
3904 Views
1 replies
1 likes
Subject: Request for Refund of Unauthorized ChargeDear Spotify Customer Support, I am writing to address an issue with an unauthorized charge to my account. I noticed that on 2024/12/17 at 1:13 AM, an amount of €8.99 was deducted from my bank account...
Subject: Request for Refund of Unauthorized Charge Dear Spotify Customer Support, I am writing to address an issue with an unauthorized charge to my account. I noticed that on 2024/12/17 a...
Visitor
1412 Views
2 replies
0 likes
I requested the cancellation of the Premium subscription, as I did not know that I would be charged without prior notice before the end of the free period, I canceled the purchase on 04/08/2022 But I still haven't received the refund in my account, I...
I requested the cancellation of the Premium subscription, as I did not know that I would be charged without prior notice before the end of the free period, I canceled the purchase on 04/08/2022 But I...
Newbie
801 Views
2 replies
0 likes
lukt niet om abonnement op te zeggen mijn rekening wordt volgende maand opgezegd ivm verhuizing buitenland
lukt niet om abonnement op te zeggen mijn rekening wordt volgende maand opgezegd ivm verhuizing buitenland
Spotify Star
640 Views
1 replies
0 likes
Where can I find the contact link to dúo plans ?
Where can I find the contact link to dúo plans ?
Spotify Star
757 Views
1 replies
0 likes
I am currently in a family plan but would like to leave for my individual premium but when I go to "change plan" it does not give me an option. How do I do that?
I am currently in a family plan but would like to leave for my individual premium but when I go to "change plan" it does not give me an option. How do I do that?
Spotify Star
654 Views
1 replies
0 likes
I'm trying to subscribe to a premium individual plan and when I enter my address it says it is not valid. I am typing the same address as is on my card statement and there are no spelling errors.
I'm trying to subscribe to a premium individual plan and when I enter my address it says it is not valid. I am typing the same address as is on my card statement and there are no spelling errors.
Casual Listener
6683 Views
22 replies
0 likes
PlanPremium DuoCountryUnited StatesDeviceiPhone 15 & android s21Operating System(iOS 10, Android My Question or Issuei have premium duo and I voted my boyfriend to join, we got into the link and all signed in but it is still showing he has the free p...
Plan Premium Duo Country United States Device iPhone 15 & android s21 Operating System (iOS 10, Android My Question or Issue i have premium duo and I voted my boyfriend to ...
Spotify Star
576 Views
1 replies
0 likes
