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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75076 Views
20 replies
99 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140151 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80469 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
269570 Views
159 replies
13 likes
It keeps saying payment failed but I have money. It won’t let me process my payment even after clicking “complete purchase” a bunch of times.
It keeps saying payment failed but I have money. It won’t let me process my payment even after clicking “complete purchase” a bunch of times.
Spotify Star
708 Views
1 replies
0 likes
I paid for the premium subscription but it is not showing on any device, ie: online or on my phone
I paid for the premium subscription but it is not showing on any device, ie: online or on my phone
Spotify Star
974 Views
3 replies
1 likes
Cancelei minha conta Spotify Premium Individual, e ainda está cobrando. No meu perfil aparece como Spotify Free, mas ainda sim cobrou.
Cancelei minha conta Spotify Premium Individual, e ainda está cobrando. No meu perfil aparece como Spotify Free, mas ainda sim cobrou.
Spotify Star
219 Views
1 replies
0 likes
Ads kept playing when I was listening to music even though I had Premium Mini It happened on Macbook M1 & Window 10 PC Spotify App
Ads kept playing when I was listening to music even though I had Premium Mini It happened on Macbook M1 & Window 10 PC Spotify App
Not applicable
4405 Views
7 replies
2 likes
Hi I have been charged extra (sdg 11.29) instead of (Sgd 10.28) for my premium individual for 2 months
Hi I have been charged extra (sdg 11.29) instead of (Sgd 10.28) for my premium individual for 2 months
Spotify Star
267 Views
1 replies
0 likes
PlanPremiumCountryUK My Question or IssueI cancelled my subscription and joined Tidal over a week ago, but have just been charged another month. Does anyone know why this would happen and if there’s a way of contacting Spotify to get a refund? Thanks...
Plan Premium Country UK My Question or Issue I cancelled my subscription and joined Tidal over a week ago, but have just been charged another month. Does anyone know why this would happe...
Spotify Star
554 Views
1 replies
0 likes
I'm trying to upgrade to premium but my options are not in US dollars even thought US is set as my country
I'm trying to upgrade to premium but my options are not in US dollars even thought US is set as my country
Spotify Star
353 Views
1 replies
0 likes
Hello, my name is Gabriel, from Brazil. I'm thinking about signing up for the individual premium plan, where you make a single payment for three months via PIX, which is like a bank slip. What happens after the three-month period ends? If I want to c...
Hello, my name is Gabriel, from Brazil. I'm thinking about signing up for the individual premium plan, where you make a single payment for three months via PIX, which is like a bank slip. What happen...
Spotify Star
304 Views
1 replies
0 likes
I really like this platform, but the issues with different accounts are really FRUSTRATING!I had a duo account so my daughter could use it as well. My wife uses it so rarely that this has worked well.My daughter (13 years old) bought us a $99 gift ca...
I really like this platform, but the issues with different accounts are really FRUSTRATING! I had a duo account so my daughter could use it as well. My wife uses it so rarely that this has wor...
Casual Listener
512 Views
2 replies
0 likes
Désolant…même en re-certifiant le paiement valide et accepté vous me répondez que je perdrai bientôt mon abonnement PremiumDuo…Y-a t’il un pilote dans l’avion? Ou êtes-vous soumis seulement à l’IA ???Merci de me donner une réponse claire.Pour mémoire...
Désolant…même en re-certifiant le paiement valide et accepté vous me répondez que je perdrai bientôt mon abonnement Premium Duo… Y-a t’il un pilote dans l’avion? Ou êtes-vous soumis seulement à l’I...
Moderator
216 Views
1 replies
0 likes
Ik heb een vraag wordt mijn abonnement vanaf de 25 januari gestopt
Ik heb een vraag wordt mijn abonnement vanaf de 25 januari gestopt
Spotify Star
285 Views
1 replies
0 likes
Hi, I need help. My mother has an activated premium that is charged from her bank account. He needs to cancel it but he doesn't have access to the spotify account. He has no email or password and doesn't know what to do. I'm sorry to write like this,...
Hi, I need help. My mother has an activated premium that is charged from her bank account. He needs to cancel it but he doesn't have access to the spotify account. He has no email or password and doe...
Spotify Star
269 Views
1 replies
0 likes
Fui cobrada mas meu plano Premium não tenho
Fui cobrada mas meu plano Premium não tenho
Spotify Star
188 Views
1 replies
0 likes
Will I get charged for my individual plan if I just switched to a student plan? So like $11.99 + tax plus $5.99+ tax or will I just have to pay for the student one I just switched to?
Will I get charged for my individual plan if I just switched to a student plan? So like $11.99 + tax plus $5.99+ tax or will I just have to pay for the student one I just switched to?
Moderator
587 Views
1 replies
0 likes
Hice el pago de una cuenta familiar que cuesta s/. 32.90 y me han cobrado s/. 36.53. Solicito un reembolso por favor
Hice el pago de una cuenta familiar que cuesta s/. 32.90 y me han cobrado s/. 36.53. Solicito un reembolso por favor
Moderator
202 Views
1 replies
0 likes
I’m trying to cancel this 60 day free trial for premium and I’m having trouble doing that because it doesn’t show up on my profile. It ends march 10th of 2025 and I want to cancel it asap.
I’m trying to cancel this 60 day free trial for premium and I’m having trouble doing that because it doesn’t show up on my profile. It ends march 10th of 2025 and I want to cancel it asap.
Spotify Star
619 Views
1 replies
0 likes
PlanFreeCountryAustraliaDeviceSurface Pro 4/Google Pixel3Operating SystemWindows10, android My Question or IssueI would like a refund for an incorrect payment which I didn't subscribe for. My account also shows that I am on Spotify free....
Plan Free Country Australia Device Surface Pro 4/Google Pixel3 Operating System Windows10, android My Question or Issue I would like a refund for an incorrect payment which I didn't ...
Visitor
1708 Views
5 replies
0 likes
PlanPremium IndividualCountryBrazilDeviceSamsung Galaxy S23 UltraOperating SystemAndroid 14 My Question or IssueI have a premium individual account, acquired with a 90-day free promotion which will end next week. I am trying to change my plan to Duo ...
Plan Premium Individual Country Brazil Device Samsung Galaxy S23 Ultra Operating System Android 14 My Question or Issue I have a premium individual account, acquired with a 90-day fr...
Visitor
660 Views
3 replies
0 likes
I can't cancel my satellitefi subscription. Every month it withdraws money, at the same time on the site says that the subscription is free and can not be canceled, although in fact the account is premium individual subscription. E-mail on the accoun...
I can't cancel my satellitefi subscription. Every month it withdraws money, at the same time on the site says that the subscription is free and can not be canceled, although in fact the account is pr...
Moderator
202 Views
1 replies
0 likes
It has been 3 day I didn't not receive my money.i cancelled my premium account with in a day ,I tried their 2 months Free trial
It has been 3 day I didn't not receive my money.i cancelled my premium account with in a day ,I tried their 2 months Free trial
Spotify Star
208 Views
1 replies
0 likes
