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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128549 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
56538 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
231369 Views
144 replies
13 likes
Only options shown are Premium Duo and Free.
Only options shown are Premium Duo and Free.
Spotify Star
460 Views
1 replies
0 likes
I was charged for my Duo account, and an hour later, the account was closed down. I received an email stating that they suspect we don't live in the country we subscribed from — which isn't true, as we've been living here for the past three years. No...
I was charged for my Duo account, and an hour later, the account was closed down. I received an email stating that they suspect we don't live in the country we subscribed from — which isn't true, as ...
Casual Listener
603 Views
3 replies
1 likes
I had premium individual and accepted an offer to upgrade to premium duo on a trial. My wife didn't use it at all so now I'd like to go back to my premium individual. When I try this in manage my account I am told that I am not eligible for a premium...
I had premium individual and accepted an offer to upgrade to premium duo on a trial. My wife didn't use it at all so now I'd like to go back to my premium individual. When I try this in manage my acc...
Spotify Star
163 Views
1 replies
0 likes
I am about to sign up for a Premium Account. Before I do, I need to know if I can use my account abroad. I am based in the US but am retired and spend 6 months each year in Greece, where I have a separate Mac and iPhone. Will my subscription work dur...
I am about to sign up for a Premium Account. Before I do, I need to know if I can use my account abroad. I am based in the US but am retired and spend 6 months each year in Greece, where I have a sep...
Spotify Star
1106 Views
3 replies
0 likes
Já não sei mais o que fazer, falar com o suporte, simplesmente impossível. Faz mais de um mês que paguei pelo premium duo, e até agora nada de ser liberado. Efetuei a compra no cartão de crédito no dia 12/09/2024. Continuo com o plano free.Me sinto l...
Já não sei mais o que fazer, falar com o suporte, simplesmente impossível. Faz mais de um mês que paguei pelo premium duo, e até agora nada de ser liberado. Efetuei a compra no cartão de crédito no d...
Moderator
230 Views
1 replies
0 likes
i payed the first charge which was on october 5th for spotify premium but now it’s october 14th and i’m getting charged again
i payed the first charge which was on october 5th for spotify premium but now it’s october 14th and i’m getting charged again
Spotify Star
404 Views
1 replies
0 likes
The album is called “Alive behind the green door” and it is their best work. Apple Music has it but I would prefer to be on Spotify.
The album is called “Alive behind the green door” and it is their best work. Apple Music has it but I would prefer to be on Spotify.
Spotify Star
385 Views
1 replies
0 likes
okay, so basically i recently got robbed on my account with family share premium, i got it back right away but my adress has changed so i changed it back to my real adress. Now my family members got banned for no reason because someone banned them, i...
okay, so basically i recently got robbed on my account with family share premium, i got it back right away but my adress has changed so i changed it back to my real adress. Now my family members got ...
Moderator
225 Views
1 replies
0 likes
Spotify thinks I'm a “free” user on new phone (iphone SE-3). Upgraded from iphone SE-2/
Spotify thinks I'm a “free” user on new phone (iphone SE-3). Upgraded from iphone SE-2/
Casual Listener
569 Views
2 replies
0 likes
What happens to my local files if i switch to the free plan?
What happens to my local files if i switch to the free plan?
Spotify Star
478 Views
3 replies
0 likes
I have previously used my Premium Duo account to listen to 15hrs/ month of audiobooks. I just went to play one but the play button is greyed out with a padlock. I logged onto the web version rather than the app and it's trying to charge me even thoug...
I have previously used my Premium Duo account to listen to 15hrs/ month of audiobooks. I just went to play one but the play button is greyed out with a padlock. I logged onto the web version rather t...
Moderator
202 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Casual Listener
1279 Views
2 replies
1 likes
Last week there was premium offer of 12 months individual premium at ₹399. It was valid till 31/12/2024.But now it is not appearing on the premium page.
Last week there was premium offer of 12 months individual premium at ₹399. It was valid till 31/12/2024.But now it is not appearing on the premium page.
Spotify Star
474 Views
1 replies
0 likes
I have been a member in hk for about 15 years. I added my wife on duo plan about 7 months ago. My credit card changed and payment didn’t go thru. So I updated card and paid for plan. She still can’t access as it says she is not in same country. What ...
I have been a member in hk for about 15 years. I added my wife on duo plan about 7 months ago. My credit card changed and payment didn’t go thru. So I updated card and paid for plan. She still can’t ...
Spotify Star
429 Views
1 replies
0 likes
i need some to add a new card on to my spotifi and it is a premium card.
i need some to add a new card on to my spotifi and it is a premium card.
Moderator
780 Views
1 replies
0 likes
PlanStudent/premiumCountryAustralia DeviceIPhone 13 My Question or IssueI let my student verification lapse and was charged the full premium fee for 3 months. I renewed it today and it said the renewal was successful, and that my bills would be AUD $...
Plan Student/premium Country Australia Device IPhone 13 My Question or Issue I let my student verification lapse and was charged the full premium fe...
761 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
608 Views
1 replies
0 likes
PlanPremiumCountryMalaysiaMy Question or IssueHave been subscribed for few years and today my account suddenly got changed to free. The payment was made on 3 Oct which is 9 days ago. I also received receipt for this payment.
Plan Premium Country Malaysia My Question or Issue Have been subscribed for few years and today my account suddenly got changed to free. The payment was made on 3 Oct which is 9 days ago...
Casual Listener
592 Views
2 replies
0 likes
I switched from premium individual to premium family today and I’m hearing ads… please help PlanPremium FamilyCountryUSADeviceiPhone 15
I switched from premium individual to premium family today and I’m hearing ads… please help Plan Premium Family Country USA Device iPhone 15
Spotify Star
838 Views
3 replies
0 likes
I did get a commercial on IG 0€ for premium if i get back to premium. I ordered it. I have I get a reciept but still I only have the free version! what should I do?
I did get a commercial on IG 0€ for premium if i get back to premium. I ordered it. I have I get a reciept but still I only have the free version! what should I do?
Spotify Star
1427 Views
3 replies
0 likes
