Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 162696 Views
- 108 replies
- 12 likes
- 162696 Views
- 108 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 18315 Views
- 27 replies
- 4 likes
- 18315 Views
- 27 replies
- 4 likes
Why have I already been charged €10.99?
Good morning, I signed up for Spotify Premium Individual using Google Play as the payment method. There are supposed to be 2 free months. Why have I already been charged €10.99?
- Good morning, I signed up for Spotify Premium Individual using Google Play as the payment method. There are supposed to be 2 free months. Why have I already been charged €10.99?
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- Casual Listener
- 369 Views
- 4 replies
- 0 likes
- 369 Views
- 4 replies
- 0 likes
Won't let me updrate to premium
Hi, I'm trying to update my account back to premium after being on the audiobook plan. I cancelled my audiobook plan but it says I'm still a subscriber. Can someone please help me with this?
- Hi, I'm trying to update my account back to premium after being on the audiobook plan. I cancelled my audiobook plan but it says I'm still a subscriber. Can someone please help me with this?
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- Spotify Star
- 251 Views
- 1 replies
- 0 likes
- 251 Views
- 1 replies
- 0 likes
H&M 4 mth free trial- but being charged
I haven’t ever had Spotify premium but through the H&M app have offered a free 4mth trial. It all goes through, states it’ll be free, put in card details and then my bank ask me to approve a payment which then turns out to be £1.01. So I haven’t appr...
- I haven’t ever had Spotify premium but through the H&M app have offered a free 4mth trial. It all goes through, states it’ll be free, put in card details and then my bank ask me to approve a paym...
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- Spotify Star
- 635 Views
- 1 replies
- 0 likes
- 635 Views
- 1 replies
- 0 likes
Superuser Contribution Efetuei o pagamento do spotify com cartão de credito, já foi debitado
Efetuei o pagamento do spotify do plano premiun família com o cartão de credito, já foi debitado na conta, mas ainda não foi liberado na plataforma, nem consta em processo ou algo parecido.
- Efetuei o pagamento do spotify do plano premiun família com o cartão de credito, já foi debitado na conta, mas ainda não foi liberado na plataforma, nem consta em processo ou algo parecido.
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- Moderator
- 1139 Views
- 1 replies
- 0 likes
- 1139 Views
- 1 replies
- 0 likes
I need to have another set of debit card numbers on file for payment
PlanFree/PremiumCountryUsaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Usa Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 349 Views
- 1 replies
- 0 likes
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Subscription
- 349 Views
- 1 replies
- 0 likes
Hello. I'm using curve card to pay Spotify premium, but I'm from Portugal.
PlanPremiumCountryPortugalOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello. Like a lot of European, the card that I'm using, is Curve card, because it gives cashback when paying Spotify with it. The issue is that I li...
- Plan Premium Country Portugal Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello. Like a lot of European, the card that I'm using, is Curv...
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- Spotify Star
- 214 Views
- 1 replies
- 0 likes
- 214 Views
- 1 replies
- 0 likes
Trying to pay Spotify
I’ve had premium. Tried to pay for it and it didn’t allow me to do so. What to do?PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- I’ve had premium. Tried to pay for it and it didn’t allow me to do so. What to do? Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System ...
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- Spotify Star
- 138 Views
- 1 replies
- 0 likes
- 138 Views
- 1 replies
- 0 likes
Unable to gift Spotify Premium in India
My Question or Issue: I ordered 10 Quantities of Spotify premium gift card from Flipkart's "FPC Retail" seller for my family members and some people in my local community. It has been more than a week. After 5 days or so they cancelled 9 quantities o...
- My Question or Issue: I ordered 10 Quantities of Spotify premium gift card from Flipkart's "FPC Retail" seller for my family members and some people in my local community. It has been more t...
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- Spotify Star
- 2011 Views
- 3 replies
- 0 likes
- 2011 Views
- 3 replies
- 0 likes
can i gift someone spotify premium in ukraine
i want to gift spotify premium to my sister but i don't see how to do it in ukraine. is it possible?
- i want to gift spotify premium to my sister but i don't see how to do it in ukraine. is it possible?
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- Spotify Star
- 360 Views
- 1 replies
- 1 likes
- 360 Views
- 1 replies
- 1 likes
Superuser Contribution Mobile payment isn’t working
PlanFreeCountryPhilippinesDeviceVivoOperating SystemAndroidMy Question or IssueI've been trying to renew my Spotify premium subscription through mobile payment but it only says "Oops, something went wrong. Please try again or contact our support team...
- Plan Free Country Philippines Device Vivo Operating System Android My Question or Issue I've been trying to renew my Spotify premium subscription through mobile payment but it only says "Oop...
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- Not applicable
- 2185 Views
- 8 replies
- 0 likes
- 2185 Views
- 8 replies
- 0 likes
I want to change my plan from premium duo to premium individual
I do not want the premium duo plan. I want the premium individual plan.
- I do not want the premium duo plan. I want the premium individual plan.
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- Spotify Star
- 202 Views
- 1 replies
- 0 likes
- 202 Views
- 1 replies
- 0 likes
changed my mind about cancelling
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I cancelled my basic duo, its set to end 10/10/2024, but I want to keep it. How do I maintai...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I ...
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- Spotify Star
- 134 Views
- 1 replies
- 1 likes
- 134 Views
- 1 replies
- 1 likes
Superuser Contribution Paid using google pay and the premium didn't apply.
PlanPremiumCountrySwedenDeviceSony Xperia 1 IIIOperating SystemAndroid 13 My Question or IssueI paid for a montly subscription of spotify premium, but it even applied.When I go and check my subscriptions on my google account it pops up there, but it ...
- Plan Premium Country Sweden Device Sony Xperia 1 III Operating System Android 13 My Question or Issue I paid for a montly subscription of spotify premium, but it even applied. When ...
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- Moderator
- 209 Views
- 1 replies
- 0 likes
- 209 Views
- 1 replies
- 0 likes
Solved!! What is the difference between the Basic and Premium Duo plans?
Is the only difference the 15hrs or audiobook access?
- Is the only difference the 15hrs or audiobook access?
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- Spotify Star
- 1020 Views
- 6 replies
- 0 likes
- 1020 Views
- 6 replies
- 0 likes
Solved!!Superuser Contribution Cancel Hulu,
I no longer have student account and would like to cancel the Hulu plan, since I pay for the family and it is interfering with my Disney + account
- I no longer have student account and would like to cancel the Hulu plan, since I pay for the family and it is interfering with my Disney + account
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- Moderator
- 327 Views
- 2 replies
- 1 likes
- 327 Views
- 2 replies
- 1 likes
Can I use a 1 month gift card and then not pay after 1 month?
Can I pay for 1 month whit a gift card and then after the month ended not pay and use Spotify free or do I need to have a bank account?
- Can I pay for 1 month whit a gift card and then after the month ended not pay and use Spotify free or do I need to have a bank account?
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- Spotify Star
- 124 Views
- 1 replies
- 0 likes
- 124 Views
- 1 replies
- 0 likes
Superuser Contribution Unable to Access Family Spotify Premium Account
PlanFamily PremiumCountryUSADevice(iPhone 16)Operating System(iOS 17.7) I am unable to access my Spotify Premium family account even after updating my address and trying to log in using an incognito browser. I have:Updated my address in my account se...
- Plan Family Premium Country USA Device (iPhone 16) Operating System (iOS 17.7) I am unable to access my Spotify Premium family account even after updating my address and trying to log...
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- Casual Listener
- 504 Views
- 8 replies
- 1 likes
- 504 Views
- 8 replies
- 1 likes
매월 결제 취소하고싶습니다
돈이 부족한데 돈이계속 나갑니다 취소하고싶어요
- 돈이 부족한데 돈이계속 나갑니다 취소하고싶어요
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- Spotify Star
- 157 Views
- 1 replies
- 0 likes
- 157 Views
- 1 replies
- 0 likes
Superuser Contribution Regalo H&M
Ho ricevuto un buono per aver accumulato punti presso lo stee di H&m per avere 3 mesi gratis. Inserito il codice mi esce errore
- Ho ricevuto un buono per aver accumulato punti presso lo stee di H&m per avere 3 mesi gratis. Inserito il codice mi esce errore
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- Moderator
- 150 Views
- 1 replies
- 0 likes
- 150 Views
- 1 replies
- 0 likes
Purchasing for a school that is tax exempt. Can I add a tax exempt number
Purchasing for a school that is tax exempt. Can I add a tax exempt number so the school is not charged tax?
- Purchasing for a school that is tax exempt. Can I add a tax exempt number so the school is not charged tax?
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- Spotify Star
- 410 Views
- 1 replies
- 0 likes
- 410 Views
- 1 replies
- 0 likes