Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCan two duo users simultaneously listen to two different playlists. We use a variety of devic...
PlanPremiumCountryUSADeviceIPhone 11 Pro maxOperating System(iOS 14.7.1 My Question or IssueI app says I’m premium but when I connect to my Denon AVR-X6500H under audio quality it says “These option are not available when listening on another device....
PlanPremium/FamilyFrance My Question or IssueHi ! Some months ago I created a profil and started the free trial for Spotify Premium (solo). For some reasons, I created a new profile some weeks later (that I currently use everyday), and I did not come...
PlanFamily premium Country USADeviceAlcatel 360, Dell PCOperating SystemAndroid, win 10 My Question or Issue My account keeps getting hacked. Over and over. I've done everything, I've scoured my computer and phone. I've changed passwords. Twice now s...
Spotify users are increasing day by day in Nepal so considering that we extremely need a local digital wallet for purchasing Spotify premium in Nepal like India and other countries and I think that due to this problem Spotify is not getting premium m...
Straight to the point:I noticed that in the Netherlands, users can subscribe to a Spotify Premium account with the payment method IDEAL. In Belgium, we don't have that. However, we do have PAYCONIQ (our version of IDEAL).As it stands now in Belgium, ...
I recently upgraded from a personal premium account to premium duo, so that I could add my boyfriend (who lives with me).However, when he tried to join (from his basic spotify account) he received an error message saying that it was not possible to j...
PlanDuoCountry UK DeviceiPhone 8Operating SystemiOS 14.4 My Question or IssueI upgraded to Duo yesterday via the website and account shows as Duo on desktop, but account is still showing as premium on mobile phone. How do I update plan on the app? Sh...
Spotify closed this post with a really crappy explanation. https://community.spotify.com/t5/Closed-Ideas/Hulu-Spotify-Family-Plan-with-Hulu/idi-p/2348892?collapse_discussion=true So basically, I pay for a premium account for my family and you're tell...
Spotify released Duo in September 2020. I joined Spotify's Family plan (with only two members in my plan) in 2019. When Spotify released Duo, they failed to notify existing customers. Almost a year later, I stumbled upon the Duo plan when I was seeki...
PlanPremium DuoCountryCanadaDeviceWindows 10 PCOperating SystemWindows 10 My Question or IssueWhen trying to access the Spotify Premium Duo tab in account, (https://www.spotify.com/ca-en/duo/welcome/) all I get is a blank white screen.
Hello - weve had a family spotify account for several years - but one of the accounts ended up being removed (probably us). As we tried to rejoin this account to the family account - we tripped up at the address check (where we all live). Our rural U...
Добавить возможность купить подписку spotify premium на год
Currently I have Premium plan, but I don't use Spotify that much and concider going fro Free for a while. But what happends to Playlists then? Will they still be there? Can I still make playlists or add to existing playlists? And can others use my pl...
PlanPremiumCountryBrazil DeviceComputer Operating SystemLinux My Question or IssueI'm getting advertisements on Spotify despite having the premium subscription. Here's one example of Spotify advertising an album in its home page from an artist I have...
I'm a resident of Armenia and only have payment options available that are Armenian. I am hugely disappointed that the Armenian prices are higher than prices in Russia, although the country is no better economically than the latter, let alone that I ...
PlanPremiumOperating SystemWindows 10 My Question or IssueCanceled premium and wanted to remove debit card information but cant seem to find the option to do so.
My friend is on Spotify Free in Canada. If I buy him a 99 CAD annual subscription gift card and he switches to Premium free trial, can he redeem it right before the end of trial? He's also moving to the US in 3 months. Would he be able to continue us...
I have been paying for a Premium subscription at $9.99/month since 2017. Today I found out that Premium Student accounts (which I do not qualify for) get both Hulu and SHOWTIME in addition to ad-free streaming access to all of Spotifys content for $4...
I get Social Security and cannot work (or intelligibly speak) anymore because of my disabilities. I love the music and podcasts on Spotify. I have proof (letter from government to verify). I want to be able to bypass ads since tying to click past the...