Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 89828 Views
- 55 replies
- 5 likes
- 89828 Views
- 55 replies
- 5 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 11280 Views
- 24 replies
- 2 likes
- 11280 Views
- 24 replies
- 2 likes
Spotify says my location and payment method don't match.
No matter what payment method I try or country I change to, I am unable to pay for my subscription.
- No matter what payment method I try or country I change to, I am unable to pay for my subscription.
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- Newbie
- 208 Views
- 2 replies
- 0 likes
- 208 Views
- 2 replies
- 0 likes
Superuser Contribution If I log out do my Spotify scp will it still charge my account
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Moderator
- 901 Views
- 3 replies
- 1 likes
- 901 Views
- 3 replies
- 1 likes
How do I cancel Hulu??
I see a rate increase due to Hulu. Spotify needed my address and for my credit card and when I entered that I was advised I could cancel Hulu after but see no way to do this. Please help. These extra charges are ridiculous.
- I see a rate increase due to Hulu. Spotify needed my address and for my credit card and when I entered that I was advised I could cancel Hulu after but see no way to do this. Please help. These extra...
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- Spotify Star
- 160 Views
- 1 replies
- 0 likes
- 160 Views
- 1 replies
- 0 likes
I don't have Audiobooks with Premium Individual
Hello, I don't have the option to listen to Audiobooks, the category is just not visible to me, even though I have Premium plan. Does this have something to do with my country being Lithuania, or the fact that I pay monthly not annually? Other thread...
- Hello, I don't have the option to listen to Audiobooks, the category is just not visible to me, even though I have Premium plan. Does this have something to do with my country being Lithuania, or the...
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- Spotify Star
- 227 Views
- 1 replies
- 0 likes
- 227 Views
- 1 replies
- 0 likes
Cannot enter payment details
HiI am trying to upgrade to premium but card fields are greyed out. I have attempted on laptop and mobile phone. Could you please check and assist. Country: Ghana
- Hi I am trying to upgrade to premium but card fields are greyed out. I have attempted on laptop and mobile phone. Could you please check and assist. Country: Ghana
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- Spotify Star
- 181 Views
- 1 replies
- 1 likes
- 181 Views
- 1 replies
- 1 likes
Pagamento de plano errado
Meu cartão venceu e fui colocar o novo cartão porem não percebi que estava no plano errado, paguei o individual e o meu era família. como faço para alterar e pagar a diferença?
- Meu cartão venceu e fui colocar o novo cartão porem não percebi que estava no plano errado, paguei o individual e o meu era família. como faço para alterar e pagar a diferença?
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- Spotify Star
- 135 Views
- 1 replies
- 0 likes
- 135 Views
- 1 replies
- 0 likes
Cómo cambio mi suscripción familiar mensual a familiar anual
Quiero cambiar el pago a anual en el plan familiar
- Quiero cambiar el pago a anual en el plan familiar
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- Spotify Star
- 177 Views
- 1 replies
- 0 likes
- 177 Views
- 1 replies
- 0 likes
Tengo una suscripción que no e realizado
Se me ha descontado una suscripción de spotify que no e realizado
- Se me ha descontado una suscripción de spotify que no e realizado
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- Spotify Star
- 128 Views
- 1 replies
- 0 likes
- 128 Views
- 1 replies
- 0 likes
Why is my Spotify duo $16.04?
Spotify duo is advertised as $14.99 so why am I being charged $16.04?
- Spotify duo is advertised as $14.99 so why am I being charged $16.04?
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- Spotify Star
- 142 Views
- 1 replies
- 0 likes
- 142 Views
- 1 replies
- 0 likes
Doesn´t let me subscribe to Premium Students after switching countries
PlanPremiumCountryPeruDeviceiPhone 15 ProOperating SystemiOS 17 My Question or IssueHi to anyone that could help me,I am currently trying to subscribe again to premium students from a 3 month trip to the US, it made me switch to a bank that i had ove...
- Plan Premium Country Peru Device iPhone 15 Pro Operating System iOS 17 My Question or Issue Hi to anyone that could help me, I am currently trying to subscribe again to premium stud...
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- Spotify Star
- 108 Views
- 1 replies
- 0 likes
- 108 Views
- 1 replies
- 0 likes
Will i still be charged this month after cancelling my premium?
Ive just cancelled my subscription and wanted to know if ill be charged this month or not.
- Ive just cancelled my subscription and wanted to know if ill be charged this month or not.
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- Spotify Star
- 170 Views
- 1 replies
- 0 likes
- 170 Views
- 1 replies
- 0 likes
I can't activate the Spotify premium offer from red cable
The page that I'm redirected to is nonexistent, I'm trying to access my offer to Spotify premium from the OnePlus red cable service.
- The page that I'm redirected to is nonexistent, I'm trying to access my offer to Spotify premium from the OnePlus red cable service.
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- Spotify Star
- 160 Views
- 1 replies
- 0 likes
- 160 Views
- 1 replies
- 0 likes
Duo Plan
PlanDuoCountryUKDeviceiPhone 13pro, Samsung GalaxyOperating SystemIOS 10, Android My Question or IssueI recently joined Duo Plan with a member of my household, online it says they are included in my plan but when they log in via their email it logs t...
- Plan Duo Country UK Device iPhone 13pro, Samsung Galaxy Operating System IOS 10, Android My Question or Issue I recently joined Duo Plan with a member of my household, online i...
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- Spotify Star
- 123 Views
- 1 replies
- 0 likes
- 123 Views
- 1 replies
- 0 likes
Superuser Contribution Student Premium Hulu asking me to resubscribe
I have Student premium my spotify is working fine but my hulu all of a sudden asked me to resubscribe I thought it was a glitch so I logged out and log in and it still as me to resubscribe please help me
- I have Student premium my spotify is working fine but my hulu all of a sudden asked me to resubscribe I thought it was a glitch so I logged out and log in and it still as me to resubscribe please hel...
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- Visitor
- 306 Views
- 2 replies
- 1 likes
- 306 Views
- 2 replies
- 1 likes
Como cancelar minha assinatura?
Não quero que o spot cobre mais do meu cartão, quero cancelar
- Não quero que o spot cobre mais do meu cartão, quero cancelar
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- Spotify Star
- 165 Views
- 1 replies
- 0 likes
- 165 Views
- 1 replies
- 0 likes
Não consigo acessar minha conta antiga e está cobrando mesmo assim queria
Cancelar tá cobrando automático
- Cancelar tá cobrando automático
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- Spotify Star
- 167 Views
- 1 replies
- 0 likes
- 167 Views
- 1 replies
- 0 likes
Superuser Contribution Not eligible for premium plan/payment failed issue
PlanPremium IndividualCountryBangladeshDevice(iPhone 12 Pro)Operating System(iOS 17.2.1) My Question or IssueI am trying to update my plan by switching my sim operator. However, upon trying to update my new sim operator as my new payment method, I am...
- Plan Premium Individual Country Bangladesh Device (iPhone 12 Pro) Operating System (iOS 17.2.1) My Question or Issue I am trying to update my plan by switching my sim operator. H...
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- Moderator
- 145 Views
- 1 replies
- 0 likes
- 145 Views
- 1 replies
- 0 likes
Make payment
Need help my account has failed a payment and I changed credit cards but it’s not excepting it!
- Need help my account has failed a payment and I changed credit cards but it’s not excepting it!
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- Newbie
- 208 Views
- 2 replies
- 0 likes
- 208 Views
- 2 replies
- 0 likes
Why can't I pay annually for my Spotify subscription?
In Kenya, I'm on a family plan and noticed how in other countries you can pay annually for a discount. Why don't we get that option?
- In Kenya, I'm on a family plan and noticed how in other countries you can pay annually for a discount. Why don't we get that option?
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- Spotify Star
- 142 Views
- 1 replies
- 0 likes
- 142 Views
- 1 replies
- 0 likes
Duo plan issue
Hello, I would like to know if it is possible to have a dou plan when you live in the same adresse but the accounts on spotify of the two persons are from dfferents countries (France and Spain). We are not capable to enter my account in the duo plan....
- Hello, I would like to know if it is possible to have a dou plan when you live in the same adresse but the accounts on spotify of the two persons are from dfferents countries (France and Spa...
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- Spotify Star
- 115 Views
- 1 replies
- 0 likes
- 115 Views
- 1 replies
- 0 likes