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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

145640 Views

69 replies

10 likes

Premium for Family
  • 145640 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

90963 Views

89 replies

4 likes

  • 90963 Views
  • 89 replies
  • 4 likes

Superuser Contribution I was charged twice

I was charged twiceThe first was 1st October and the 2nd of October from my bank

Visitor

I was charged twice The first was 1st October and the 2nd of October from my bank

Adeyemimayowao

Visitor

478 Views

2 replies

0 likes

  • 478 Views
  • 2 replies
  • 0 likes

Superuser Contribution Charging premium plan in Singapore dollar instead of Malaysia Ringgit

I am in malaysia and trying to subscribe to premium plan, but i am not able to pay in malaysia ringgit and instead its charging me in singapore dollar which is 3-4 times higher.what can i do ?

Newbie

I am in malaysia and trying to subscribe to premium plan, but i am not able to pay in malaysia ringgit and instead its charging me in singapore dollar which is 3-4 times higher. what can i do ? &nb...

Maria

Moderator

1848 Views

3 replies

0 likes

  • 1848 Views
  • 3 replies
  • 0 likes

I want to rejoin and keep my existing playlists , had it through vodafone

Used to have Spotify with Vodafone account but they stopped doing it now , I want to rejoin and keep my playlists I had , is this possible please ?

Newbie

Used to have Spotify with Vodafone account but they stopped doing it now , I want to rejoin and keep my playlists I had , is this possible please ?

Maxim

Spotify Star

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Superuser Contribution I subscribed free trial for 4 months for 0 and I have been charged 119 for individual

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Pk_4034

Visitor

445 Views

2 replies

0 likes

  • 445 Views
  • 2 replies
  • 0 likes

Superuser Contribution I am being charged for Hulu and for Spotify Premium

I have Spotify Premium with the free Hulu option. However I am being charged for Hulu, when I try to cancel the Hulu subscription on the Hulu website I am forced to revert to Spotify website account page where there is no option to cancel Hulu. I wan...

Visitor

I have Spotify Premium with the free Hulu option. However I am being charged for Hulu, when I try to cancel the Hulu subscription on the Hulu website I am forced to revert to Spotify website account ...

Whymewhy0000

Visitor

1057 Views

2 replies

0 likes

  • 1057 Views
  • 2 replies
  • 0 likes

Does Premium Family include full access to Podcasts OR do Podcasts fall under your AudioBook hours?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

uml004

Casual Listener

2075 Views

2 replies

1 likes

  • 2075 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Can't change payment method

HiDon't know if i am in the right place but I need some help.I have premium Spotify which I have been paying using GCASH, I want to change it to my BPI Debit card but when I go to my account and choose update payment method it doesn't list an option ...

Casual Listener

Hi Don't know if i am in the right place but I need some help. I have premium Spotify which I have been paying using GCASH, I want to change it to my BPI Debit card but when I go to my account and ...

niconixo

Visitor

6486 Views

9 replies

0 likes

  • 6486 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Question about Using Spotify Premium Individual Account with Musixmatch on

Hi everyone,I have a question about using my Spotify Premium individual account. Can I listen to music on my phone while using Musixmatch on my computer's web browser to sync the lyrics? Would this be allowed under the individual plan, or would it co...

Visitor

Hi everyone, I have a question about using my Spotify Premium individual account. Can I listen to music on my phone while using Musixmatch on my computer's web browser to sync the lyrics? Would th...

MihailY

Moderator

1259 Views

3 replies

0 likes

  • 1259 Views
  • 3 replies
  • 0 likes

My refund is still not coming, what should i do?

I don't want to use spotify now and it automatically deducted the payment on my debit account. I issued a refund but still no refund coming. Please help.

Visitor

I don't want to use spotify now and it automatically deducted the payment on my debit account. I issued a refund but still no refund coming. Please help.

312bd7zqlvncjaz437wn

Visitor

877 Views

2 replies

0 likes

  • 877 Views
  • 2 replies
  • 0 likes

Superuser Contribution I made a mistake and paid the wrong Premium plan

Hi, I had a family premium plan and I mistakenly ended up paying for an individul premium plan. Is there any way to change the plan back to the familiar one or would I have to pay again?PlanPremiumCountryColombia

Visitor

Hi, I had a family premium plan and I mistakenly ended up paying for an individul premium plan. Is there any way to change the plan back to the familiar one or would I have to pay again? Plan Premi...

user-removed

Not applicable

2950 Views

5 replies

0 likes

  • 2950 Views
  • 5 replies
  • 0 likes

https://www.spotify.com/no-nb/purchase/offer/2025-q1-eu-winback/

https://www.spotify.com/no-nb/purchase/offer/2025-q1-eu-winback/Payment option is not showing for me after i click first option in Chrome.I have clicked the link directly from email news letter.

Regular

https://www.spotify.com/no-nb/purchase/offer/2025-q1-eu-winback/ Payment option is not showing for me after i click first option in Chrome. I have clicked the link directly from email news lett...

Billy-J

Spotify Star

667 Views

1 replies

0 likes

Payment
  • 667 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify 1 month free plan

I got the free Spotify premium plan for a month, and it stated, "Cancel anytime" and that the subscription would end on March. Me being a forgetful person, thought it'd be better to cancel it as soon as possible, and so i did, and now my account is o...

Visitor

I got the free Spotify premium plan for a month, and it stated, "Cancel anytime" and that the subscription would end on March. Me being a forgetful person, thought it'd be better to cancel it as soon...

Billy-J

Spotify Star

903 Views

1 replies

0 likes

  • 903 Views
  • 1 replies
  • 0 likes

Is this for my Tesla?

I think it must be -can someone answer my question?

Visitor

I think it must be -can someone answer my question?

Maxim

Spotify Star

249 Views

1 replies

0 likes

  • 249 Views
  • 1 replies
  • 0 likes

Pagamento de mensalidade

Estou tentando há alguns dias fazer o pagamento da minha assinatura e não estou conseguindo! A cobrança do valor sai em débito automático da minha conta sendo que deste mês ainda não foi cobrado e eu não estou conseguindo mais usar o app

Visitor

Estou tentando há alguns dias fazer o pagamento da minha assinatura e não estou conseguindo! A cobrança do valor sai em débito automático da minha conta sendo que deste mês ainda não foi cobrado e eu...

Bittencourt

Spotify Star

302 Views

1 replies

0 likes

  • 302 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ads on premium subscription

I pay for a premium AD-FREE subscription. Yet, a number of podcasts play advertisements before starting. These are not baked in, as podcasts in Spanish for Spanish speakers have ads in Danish. So, they are clearly something that Spotify supplies. Eve...

Casual Listener

I pay for a premium AD-FREE subscription. Yet, a number of podcasts play advertisements before starting. These are not baked in, as podcasts in Spanish for Spanish speakers have ads in Danish. &nbsp...

22fuey2fqtnv7o2sf5ko

Casual Listener

1011 Views

5 replies

2 likes

  • 1011 Views
  • 5 replies
  • 2 likes

premium and audiobook?

Really confused about why I'm limited to 15 audiobook listening hours, and yet the books I want to say are "included in premium". I have a premium individual subscription...

Visitor

Really confused about why I'm limited to 15 audiobook listening hours, and yet the books I want to say are "included in premium". I have a premium individual subscription...  

annamariegrice123

Visitor

6384 Views

2 replies

0 likes

  • 6384 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can’t find account/new phone

Hello—I’m still being charged but when I login it opens an old account also associated with my email. I got a new phone and CANNOT get access to my active Spotify account. It only logs into an old one. How do I find or cancel these accounts? Why isn’...

Visitor

Hello—I’m still being charged but when I login it opens an old account also associated with my email. I got a new phone and CANNOT get access to my active Spotify account. It only logs into an old on...

Hbarcranchwear

Visitor

601 Views

3 replies

0 likes

  • 601 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can't make purchases with my own currency.

PlanFree/PremiumCountryTurkish Republic of Northern CyprusDeviceİnfinity Hot i40 & ComputerOperating SystemWindows & Android My Question or IssueHello, I live on the Turkish side of Cyprus. And I have been making purchases in Turkish Lira for a long ...

Visitor

  Plan Free/Premium Country Turkish Republic of Northern Cyprus Device İnfinity Hot i40 & Computer Operating System Windows & Android   My Question or Issue Hello, I li...

OscarDC

Moderator

272 Views

1 replies

0 likes

  • 272 Views
  • 1 replies
  • 0 likes