Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
My hulu and premium spotify account are not connecting for the college student subscription right now. Every time after logging in through hulu via spotify to set it up, it tells me they are having trouble accessing my accounts when it comes to the payment part. This has done this for 3 weeks now and im tired of it. And the hulu customers service phone wait is over 30 minutes... ridiculous!!
I've been having this problem for over two months!!!
I got the student discount months ago and still cannot access Hulu . I’ve tried to activate it under account preferences but There is no option button for activation
I go to activcate the hulu account and the button is not there however I do have the student discount for spotify? I'm not sure what to do.
I had this issue as well. Opening the link to hulu in a new window and refreshing once or twice worked for me. I use Chrome, if that's relevant.
I'm having the same issue as well where there is no option to connect with Hulu. In fact, I connected my student account with Hulu a few months ago and it worked great. Until they revoked my student discount without warning. The $5 extra charge is the least of my concerns. I'm not sure if the issue stems from Spotify or Hulu, but I'd rather pay $4.99 per month for Apple Music since they deliver on their promises.
How is this still a problem? I had this issue months ago. I had to use Edge to view Hulu because this problem occured in Chrome but not Edge, I let my subscription lapse for months. I come back, now the problem is happening on both Chrome and Edge and for whatever reason Hulu still thinks I should pay them. This is fun. Can you just fix it already? This has been an issue since you first introduced student discounts.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…