Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I have the premium student plan which comes with showtime and hulu. Showtime activated just fine. Hulu shows my account is connected but it is not letting me access the site. It just offers plans to purchase even though I'm supposedly connected.
Hi @vargaskv,
Welcome to the Community and thank you for posting.
Could you try to go through the linking process one more time? Please access this link and make sure you're logged into your correct Spotify account.
If it doesn't do the trick, please send us a screenshot showing what you see when you try to access Hulu. Just make sure to remove any personal information from the image.
We'll be on the lookout.
I tried using this link, but it said my account was already linked and then rejected me whenever I tried to login. If I go to my spotify student account page, it says hulu is linked but then hulu never lets me login. What am I to do here?
Hi @ziyan,
Thanks for reaching out and welcome to the Community.
Could you let us know which error you're seeing when trying to log in? A screenshot would come in handy to have a better look. Make sure not to include any private info.
We'll be on the lookout.
Hey there, I'm also facing the same issue. This is the error that I'm facing when I tried you link.
Hey @Mr_Nair,
Thanks for posting here.
Currently this offer can be activated if the user is in the US.
If you live in the US, you can head here and try again activating it.
Alternatively you can head here to see all the available offers in your country.
The Community is here for you if there's anything else!
If it is only usable for people in the US then you need to clearly state this. You are actively deceiving people.
Hi @-u9880_k6y8t,
This is stated on the Premium Student signup page. It reads: "Offer currently includes access to Hulu (ad-supported) plan and SHOWTIME Streaming Service, subject to eligibility. Open only to students at Title IV accredited institutions in the US. Terms apply."
Hope you find this information helpful.
I didn't see that note, but you are right. I am sorry for not having all the facts when I said that
Hey @-u9880_k6y8t,
No worries, we're glad we could shed some light on this 🙂
If you need anything else, the Community is here for you.
Cheers.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…