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I can´t add my wife to the premium account

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I can´t add my wife to the premium account

Good morning,

 

I have family account, but i can´t add my wife, this information is wrong address.

 

I need help please!

 

Thank you for attention!

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Marked as solution

Hey @marcelo_fox, welcome to the Spotify Community!

 

In this case, we recommend you to reach out to us via email, Facebook or Twitter. This way, we'll be able to take a closer look at your account and see what happened there.


Let us know how it goes and if you have any other questions.

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Marked as solution

Hey @marcelo_fox, welcome to the Spotify Community!

 

In this case, we recommend you to reach out to us via email, Facebook or Twitter. This way, we'll be able to take a closer look at your account and see what happened there.


Let us know how it goes and if you have any other questions.

Good Evening, 

 

So, I try for facebook, but not response. I read in web exist many cases about this problem. 

 

But i hope quickly solution, after all it is a paid service someone has to solve, if it is not possible they have to inform that we will cancel the subscription. they have to be transparent with your customers.

Hi,

 

Before contact by facebook, this problem is resolve.

 

Thank you for help!

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