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I can't change my card information - nothing happens when I try

I can't change my card information - nothing happens when I try

Hi!

 

I got a new payment card, but I can't get to change my payment details under subscription --> payment method --> update

 

When I click update nothing happens - I can't get to change my card information, which is pretty annoying since Spotify is asking me to change it.

Reply
1 Reply

Hey @Minimysen,

Apologies for the late reply, but maybe I can still help 🙂

 

Have you tried to use an incognito tab, clear the cookies of your browser and use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

 

Have a nice day!

Luke

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