I can't integrate a Premium Family plan

[yami_md]

Hello! A few days ago I had problems with the "Premium Family Plan". The system automatically took me out and the owner has not taken me out of the plan. If you could help me, I would appreciate it! Thank you!

[rossi1911]

Hey @yami_md,

Do you actually live in the same address as the owner?

If you do actually live on the same address, you can contact someone from Spotify here or shoot them a tweet at @SpotifyCares. Someone will get back to you within 48 hours.

Cheers! 🙂

[yami_md]

Hi! Thanks for the answer! Yes, I put all the information in the correct order, but I discovered that I didn't receive an account confirmation email until after the system took me out of the plan.