I canceled all my cards and am still getting charged while being on free plan

[Tyson101]

I paid for premium once and cancelled it soon after now I am on a family plan. I deleted all my cards and am still getting charged wth?

Plan

Free/

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[Dian]

Hey @Tyson101,

Thanks for posting in the Community.

It may be so that you have a different account with a running subscription on it. Here is how you can find if that's the case.

Let us know how that went.

Cheers!