Spotify Community

gabricalderon · 2022-11-03

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Bittencourt · 2022-11-04

Hi @gabricalderon, thanks for writing!

Do you get any error message when you try to upgrade? What device did you use to try? Is it the first time you will join a Family Premium plan?

The more details you give, the easier it will be for us to find a solution 😊

BittencourtSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

I have a premium individual plan, Spotify website does not allow me to switch to a Family plan.