Duo Location Validation Issues


Duo Location Validation Issues

Casual Listener


Premium Duo




iPhone 10

Operating System

iOS 10


My Question or Issue

So I used to live in the UK and paid via PayPal UK. Now I have moved to Greece. So I updated my payment information with a credit card which is issued in Greece. My country still has not been updated and we can not validate the address! Now I have read things more carefully and I saw that it says that the country will be updated on the next billing cycle. I find this unacceptable as my next billing will happen in about 25 days. So I don't understand why for those 25 days my and my wife can't be listening to music!!!! 

1 Reply

Re: Duo Location Validation Issues

Casual Listener
I am in exactly the same situation. I posted yesterday so let's see who gets an answer quicker. I wonder why EU isn't treated like a single country as US. It would be so much easier.