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Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

  • Visitor
  • Satyampriyanshu
  • Casual Listener
  • 53341 Views
  • 32 replies
  • 3 likes
  • 53341 Views
  • 32 replies
  • 3 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 6840 Views
  • 23 replies
  • 2 likes
  • 6840 Views
  • 23 replies
  • 2 likes

Moving to family plan but want to keep Duo playlist

PlanPremiumCountryRussiaDevicetwo laptopsOperating SystemWindows 10 My Question or IssueHi all! My wife and I are now on Duo plan and our Duo playlist is just gorgeous. Another family member is moving to our house this month and I promised him an acc...

  • Casual Listener
  • Plan Premium Country Russia Device two laptops Operating System Windows 10   My Question or Issue Hi all! My wife and I are now on Duo plan and our Duo playlist is just gorgeous. Anoth...
  • Billy-J
  • Spotify Star
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution No Monthly Subscription

PlanPremium Monthly Subscription Country Poland DevicePCOperating SystemAndroid 10 Windows 10 No Monthly Subscription Option via My PaySafeCard.Yes. There is such a thread, but you haven't done anything with it for a month.Since 2014 I have been buyi...

  • Casual Listener
  • Plan Premium Monthly Subscription  Country Poland   Device PC Operating System Android 10 Windows 10     No Monthly Subscription Option via My PaySafeCard...
  • Mario
  • Spotify Legend
  • 470 Views
  • 1 replies
  • 0 likes
  • Subscriptions
  • 470 Views
  • 1 replies
  • 0 likes

Superuser Contribution Canceled family subscription and 12 month error

PlanPremium CountryRU DeviceiPhone Operating SystemWindows 10 My Question or IssueI family subscription owner (father). And rearranged Spotify family. Closed my family subscription and say to my wife create family subscription on her account. My son ...

  • Visitor
  • Plan Premium   Country RU   Device iPhone    Operating System Windows 10   My Question or Issue I family subscription owner (father). And rearranged Spotify fami...
  • Mario
  • Spotify Legend
  • 409 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 409 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium

Hello i try to upgrade to spotify Premium . But i have problem when i try to pay it says : Your payment method and country don't match. In my account it says : Bulgaria When i try to pay with Bulgaria as country it gives me 2 options Debit Card/Paypa...

  • Visitor
  • Hello i try to upgrade to spotify Premium . But i have problem when i try to pay it says : Your payment method and country don't match.   In my account it says : Bulgaria  When i tr...
  • Ver
  • Spotify Legend
  • 1230 Views
  • 1 replies
  • 0 likes
  • 1230 Views
  • 1 replies
  • 0 likes

Superuser Contribution Kart değişikliği yaptim ve öğrenciliğimi yeniledim 2 hesaptan para cekilmis.

Aşağıdaki bilgilerin hiçbiri gerekli değildir. Ancak, ne kadar çok sağlarsanız, denememiz ve yardım etmemiz o kadar kolay olacaktır.PlanÜcretsiz / PremiumÜlke cihaz(iPhone 8, Samsung Galaxy 9, Macbook Pro 2016 sonu)İşletim sistemi(iOS 10, Android Ore...

  • Visitor
  • Aşağıdaki bilgilerin hiçbiri gerekli değildir. Ancak, ne kadar çok sağlarsanız, denememiz ve yardım etmemiz o kadar kolay olacaktır. Plan Ücretsiz / Premium Ülke   cihaz (iPhone 8, Samsun...
  • Elena
  • Moderator
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged overprice

Hi, i got overprice since 2 month ago, im in vietnam so the price for premium is 59,000đ but when charge is 70,000đ. Please check it for me PlanPremiumCountryVietnamDevice(iPhone 6s Plus, Windows)Operating System(iOS 10, Windows 10) My Question or Is...

  • Newbie
  • Hi, i got overprice since 2 month ago, im in vietnam so the price for premium is 59,000đ but when charge is 70,000đ. Please check it for me  Plan Premium Country Vietnam Device (iPhone 6s ...
  • Alex
  • Spotify Legend
  • 451 Views
  • 1 replies
  • 0 likes
  • 451 Views
  • 1 replies
  • 0 likes

Spotify duo = 2 sessions ?!

Why doesn't the duo subscription allow two simultaneous sessions regardless of the account?This restriction only creates problems when using a third party system to listen to the music (sonos, Amazon, Google, ...). Like many others when my wife launc...

  • Music Fan
  • Why doesn't the duo subscription allow two simultaneous sessions regardless of the account? This restriction only creates problems when using a third party system to listen to the music (sonos, Amaz...
  • pgruetter
  • Casual Listener
  • 1983 Views
  • 5 replies
  • 0 likes
  • Duo
  • 1983 Views
  • 5 replies
  • 0 likes

Superuser Contribution Why I can't paid by paysafecard?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Ivan
  • Spotify Legend
  • 665 Views
  • 2 replies
  • 1 likes
  • Payment
  • 665 Views
  • 2 replies
  • 1 likes

6 month samsung trial does not appear.

Device:Samsung galaxy note 10 plus Plan: 6 month spotify premium The 6 month plan does not appear when opening the premium tab after logging in, i tried Uninstalling and reinstalling, and I tried logging out restarting my phone and logging back in no...

Screenshot_20200707-173736_Spotify.jpg
  • Visitor
  • Device:Samsung galaxy note 10 plus  Plan: 6 month spotify premium    The 6 month plan does not appear when opening the premium tab after logging in, i tried Uninstalling and reinsta...
  • Billy-J
  • Spotify Star
  • 451 Views
  • 1 replies
  • 0 likes
  • 451 Views
  • 1 replies
  • 0 likes

single payment

I have always paid with spotify with a one-time payment. Now I don't have this option, what happened?

  • Visitor
  • I have always paid with spotify with a one-time payment. Now I don't have this option, what happened?
  • EthanS1
  • Community Legend
  • 1181 Views
  • 1 replies
  • 1 likes
  • Social & Random
  • 1181 Views
  • 1 replies
  • 1 likes

Superuser Contribution Redeem a gift card: how to select the download option?

I just redeemed a gift card. On it, it says I can use it for 1 month Spotify Premium OR 2 months Spotify Unlimited OR 10 numbers Spotify Download. I would like to download some numbers, however, it seems as if I have been given the 1 month Premium su...

  • Casual Listener
  • I just redeemed a gift card. On it, it says I can use it for 1 month Spotify Premium OR 2 months Spotify Unlimited OR 10 numbers Spotify Download.   I would like to download some numbers, howe...
  • Alex
  • Spotify Legend
  • 676 Views
  • 5 replies
  • 0 likes
  • 676 Views
  • 5 replies
  • 0 likes

Solved!! Free account with premium features

PlanFreeCountryRussiaDevicePCOperating SystemWindows 10 My Question or IssueGood afternoon. I already have two weeks since the premium account ended and now free functions work like a premium account. Is there something wrong with my account?

  • Regular
  • Plan Free Country Russia Device PC Operating System Windows 10   My Question or Issue Good afternoon. I already have two weeks since the premium account ended and now free functions wo...
  • Billy-J
  • Spotify Star
  • 1801 Views
  • 9 replies
  • 1 likes
  • Subscriptions
  • 1801 Views
  • 9 replies
  • 1 likes

Solved!!Superuser Contribution Does spotify offer premium as an annual plan? If so, how to I sign-up?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Jeremy
  • Spotify Legend
  • 1129 Views
  • 3 replies
  • 1 likes
  • 1129 Views
  • 3 replies
  • 1 likes

Premium não funciona + Cobrança de R$10,00

Fui dar o upgrade na minha conta pois já não tenho direito ao Free, me foi cobrado R$10,00 no cartão de crédito e meu Premium não funciona!Pô, isso não é certo não!Eu aqui querendo ouvir música e não posso pular faixa! Alguém pra solucionar, por favo...

  • Casual Listener
  • Fui dar o upgrade na minha conta pois já não tenho direito ao Free, me foi cobrado R$10,00 no cartão de crédito e meu Premium não funciona! Pô, isso não é certo não! Eu aqui querendo ouvir música e...
  • Bittencourt
  • Spotify Star
  • 348 Views
  • 3 replies
  • 0 likes
  • 348 Views
  • 3 replies
  • 0 likes

Titual de la cuenta

Hola, tengo mi cuenta de Spotify y por alguna razón cuando entro con mis datos no aparezco como titular de la cuenta. Alguien me puede ayudar? La cuenta fue creada desde el inicio con mis datos.

  • Visitor
  • Hola, tengo mi cuenta de Spotify y por alguna razón cuando entro con mis datos no aparezco como titular de la cuenta.  Alguien me puede ayudar?  La cuenta fue creada desde el inicio con m...
  • Jose_M
  • Spotify Star
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

Removed from Premium without check

FAMILY PREMIUM ITALY I was removed from the "Premium Family" package because I did not communicate the address within the set time. The problem is that the undersigned, as well as the holder of the plan, could not confirm/ change the address on the d...

  • Casual Listener
  •   FAMILY PREMIUM  ITALY   I was removed from the "Premium Family" package because I did not communicate the address within the set time. The problem is that the undersigned, a...
  • Jose_M
  • Spotify Star
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes

Solved!! Duo Premium website

PlanFreeCountryMalaysia Device(Samsung Galaxy Note 9, Windows PC)Operating System(Android 10, Windows 10) My Question or IssueI have a problem for the payment method https://www.spotify.com/my-en/purchase/offer/duo/?country=MY it bring me to mobile p...

  • Regular
  • Plan Free Country Malaysia   Device (Samsung Galaxy Note 9, Windows PC) Operating System (Android 10, Windows 10)   My Question or Issue I have a problem for the payment met...
  • Billy-J
  • Spotify Star
  • 752 Views
  • 7 replies
  • 0 likes
  • 752 Views
  • 7 replies
  • 0 likes

Wrong website

The duo premium card payment is wrong for the malaysia..this one https://www.spotify.com/my-en/purchase/offer/duo/?country=MYit will bring u to spotify mobile payment not the card paymentbut my friend with the free 1 month trial can pay using card fo...

  • Regular
  • The duo premium card payment is wrong for the malaysia.. this one https://www.spotify.com/my-en/purchase/offer/duo/?country=MY it will bring u to spotify mobile payment not the card payment b...
  • Billy-J
  • Spotify Star
  • 352 Views
  • 1 replies
  • 1 likes
  • Premium
  • 352 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Mobile][Subscription] Öğrenci olduğumu onaylattım ama benden normal premium ücreti aldı

SPOTİFY üyeliğim Eylül öğrenci olduğumu tekrardan doğrulamam dedi. Ben de öğrenci hala olduğumu ispatladım ve öğrenci hesabımın devam ettiği planı gördüm. Fakat fatura kesim zamanı benden normal plan ücreti alındı. Ben de bugün öğrenci hesabımı kapat...

  • Visitor
  • SPOTİFY üyeliğim Eylül öğrenci olduğumu tekrardan doğrulamam dedi. Ben de öğrenci hala olduğumu ispatladım ve öğrenci hesabımın devam ettiği planı gördüm. Fakat fatura kesim zamanı benden normal plan...
  • Xenia
  • Moderator
  • 501 Views
  • 2 replies
  • 0 likes
  • Mobile
    Subscription
  • 501 Views
  • 2 replies
  • 0 likes

Solved!! PREMIUM DUO WEBSITE BUG PAYMENT

PlanPremium Duo Wanna-BeCountryMalaysia DeviceMultiple devices My Question or Issue Greetings Spotify, our beloved digital music streaming service. We have been using Spotify for a long period of time. It is about time we upgrade ourselves with Premi...

  • Visitor
  • Plan Premium Duo Wanna-Be Country Malaysia  Device Multiple devices   My Question or Issue   Greetings Spotify, our beloved digital music streaming service.   We h...
  • Billy-J
  • Spotify Star
  • 619 Views
  • 1 replies
  • 0 likes
  • 619 Views
  • 1 replies
  • 0 likes