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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
My wife and I want to share an account. We like the same music. Can we do this on an individual plan? That is, have Spotify apps open at the same time on different devices in our home and phones? And... is there not a yearly pay offering for individu...
I recently upgraded to a premium family subscription and the money has been taken from my account but my plan is still on free of the below information is required.i have a macbook air and iphone8. I dont know whats gone wrong. can anyone help ? Devi...
I have paid for spotify premium. I got confirmation email on one email address but the receipt came to another and the premium got activated on account associated with that email. wth?
How can I convert Spotify Premium to Family with 4 months of prepaid time on Premium? Will I lose the $40 I prepaid last year?
PlanFree/PremiumCountryIndiaOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy payment for a month subscription was successful however right after that payment was done I got a notice saying that the subscription was not s...
PlanPrepaid PremiumCountryIndia My Question or IssueI specifically signed up for premium because of a couple of albums that I am interested in (e.g. https://open.spotify.com/album/0QnGh9VFugCVd5o6BNliRU - Jagjit Singh & Chitra Singh ' Come Alive In A...
Hi, I'm a Spotify customer in the UK. Payment method on my account failed and I was dropped back from a Family account to a free one. I've just logged on to the Spotify website to re-add my Family account and get a message that "It looks like you’re ...
PlanPremiumCountryUSADeviceIphone 8 plusOperating SystemUp to date IOS My Question or IssueOne day I went to login to my spotify and it said my password was incorrect! I tried resetting the password and It refused to send a text to my phone. I have b...
PlanFree/PremiumCountry I have an iPhone X. I signed up for the three month trial and I’m still getting commercials and when I go to my account it’s still saying free membership. I have uninstalled and reinstalled the app and I have also reset my pho...
No se requiere ninguna de la información a continuación. Sin embargo, cuanto más proporcione, más fácil será para nosotros intentar ayudarlo.PlanGratis / PremiumPaís Dispositivo(iPhone 8, Samsung Galaxy 9, Macbook Pro a finales de 2016)Sistema operat...
I paid my premium subscription is still not registered on Spotify I don’t updated my password and everything
I have a premium account. I registered for the google mini home. when I went to log accept it, it signed into my work gmail address. I signed out and tried to get the link to work again with my personal account and now the discount did not apply. ins...
I am quite new to Spotify and up until Christmas I had no issues using two phones and offline music. I got a Samsung Gear Sport smartwatch with offline music support and music downloads just fine, however I have found that if I do download to it, the...
I use Spotify and Hulu across multiple platforms. My student membership should come with Hulu (ads) but whenever I try to use Hulu on my phone or computer it says that I need to resubscribe and pay for the service. Any advice on how I can get Hulu ba...
I was previously subscribed to Premium Plan through my Telco. I’ve cancelled it through the Telco for more than a couple of months ago, and have stopped paying for subscription. But until today, My subscription status still shows Premium and under 3r...
I have a subscriber for some time now. I ordered the premium service and for MONTHS I have been charged $16+ instead of the advertised $9.99 a month. I am very unsatisfied and would like something to be done! Thank You!
i got the email that my google mini was now available, once I want to check it’s still charging full price for the google mini. Can someone help? I didn’t get the promo code.
If I cancel my currys 6 month free premium the day I sign up to it, will I still have the 6 months free? Or will it revert me back to a free spotify account? It's not ideal checking on the cancel page as you have to click through to see, which is too...
PremiumUnited States DeviceiPhone XOperating SystemiOS 13.3.1 I have multiple accounts and I got the free trial on one account and it was working and then it switched to one of my other accounts today without me knowing. I have spent hours trying to ...
Hi Spotify.I have an issue I'd like to discuss not on a public forum. Is there an email address to contact?...- Student Premium Plan- Australia