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I have been charged twice in February

I have been charged twice in February

tpahenriques

Plan

Premium Family

Country

Portugal

Device

Various

Operating System

Various

My Question or Issue

I would like to know why I was charged on the 8th of February in Pound, when my currency is Euros, for the amount of 9.99£ and then again on the 14th of February but this time in euros, 10.99€ ???????????

Why did I pay twice?

Did anyone have this problem also?

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Reply
1 Reply

Bittencourt

Hey @tpahenriqueswelcome to the Spotify Community!

 

That's odd. I guess you likely have more than one Spotify account. Do you think it's possible?

 

Please Check with your friends/family to see if anyone you know subscribed with your payment details.

 

Also, you can follow this guide to finding any other accounts you might have subscribed to Premium.

 

Let me know if this helps!

BittencourtSpotify Star
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