I have spotify duo but still getting ads between episodes of podcasts

[moosickles]

Plan

Premium

Country

United Kingdom

Device

Samsung Devices, Windows App

Operating System

Android Oreo, Windows 10

My Question or Issue

Even though me and my partner pay for spotify duo each, my account is logged into and it says that I have premium, I'm getting random ads outside of the podcasts, so if I'm listening to my podcasts and I allow them to move to another episode, I'll get an ad that I cannot skip. 

[Maxim · Accepted solution]

Hey @moosickles,

Thanks for coming to the Community.

Spotify advertises that a Premium user can listen to music without ad interruptions (as can be seen here), which is one of the key benefits of a Premium subscription. However, podcasts for both free and Premium users may include ads, and they can be either host-read endorsements, sponsorships or audio adverts within the podcast track itself.

A special feature is available that can dynamically insert ads within a podcast stream. This can be enabled or disabled by the podcast publishers. The desire here is to provide some added value for those who want to host their podcasts on Spotify.

The teams at Spotify understand that there might be some confusion on the fact that Premium comes with ad free music listening, but doesn't cover podcasts.

Hopefully this explanation provides you with a better understanding of the Premium subscription and the ads that you listened to. Apologies if this was not made sufficiently clear before.

Spotify cares about their users' opinion and they're doing their best to expand on the information sources available to be more transparent 🙂

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I'm getting ads for music I'm not using any podcast