Help Wizard

Step 1


I no longer have access to my premium account?

I no longer have access to my premium account?

Guys what happened? Why do I no longer have access to meu premium account suddently? 

I tried to unlink spotify from facebook and ask for a new password: NOT WORKING.
After that, i give up and relinked again and… for no reason, there's no premium account?… … …

Solutions please. 
Thanks folks  

1 Reply

Hey @tiagotomas,

Apologies for the late reply, but maybe I can still help 🙂

You should look on the receipt you got sent to your email address. This should say the username with that you subscribed to Spotify premium!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!



Have a great day!


LukeSpotify Star
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