I paid still can't use premium

vedika1 · 2025-02-27

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I have paid for spotify premium mini but it shows that I don't have premium. The money has been deducted from my account.

Luan · 2025-02-28

Hey, @vedika1
Welcome to the Spotify Community, and thanks for reaching out to us here!

Sorry to hear you're facing this, but don't worry... We're here to help!

First of all, I recommend that you take a look at this official support article to get some initial troubleshooting:

If after checking all those points the issue persists, let me know! I'd love to help! 🙂

Stay awesome!

LuanSpotify Star

Help others find this answer and click "Accept as Solution".

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Note: I'm not a Spotify employee.

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