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I signed up "advanced" renewal to make use of offer

I signed up "advanced" renewal to make use of offer

Plan

Premium

Country

India

 

Device

(iPhone XS, Macbook Pro late 2016)

Operating System

(iOS 13)

 

My Question or Issue

I signed up and paid for annual Spotify India Premium offer, as it was up for 699/year instead of 1299/year. My current subscription doesn't expire till May 2020, does that mean the new annual subscription will only be activated at the end of May 2020, so I've prepaid till May 2021? 

Reply
3 Replies

Hey @Nance, thanks for reaching out to the Community!

 

Before you paid in advance did the subscription end date change?

 

Keep me posted 🙂

Billy-JSpotify Star
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Nope, end date still seems to be same, before and after purchase.

Hence I’m wondering what’s happening.

Hey @Nance

 

That's odd.

I'd recommend getting in touch with Customer Support here. They'll take a look and do their best to help.

 

Have a nice day 🙂 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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