I signed up "advanced" renewal to make use of offer

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I signed up "advanced" renewal to make use of offer

Nance
Casual Listener

Plan

Premium

Country

India

 

Device

(iPhone XS, Macbook Pro late 2016)

Operating System

(iOS 13)

 

My Question or Issue

I signed up and paid for annual Spotify India Premium offer, as it was up for 699/year instead of 1299/year. My current subscription doesn't expire till May 2020, does that mean the new annual subscription will only be activated at the end of May 2020, so I've prepaid till May 2021? 

3 Replies

Re: I signed up "advanced" renewal to make use of offer

Rock Star 22
Rock Star 22

Hey @Nance, thanks for reaching out to the Community!

 

Before you paid in advance did the subscription end date change?

 

Keep me posted :)

Billy-JRock Star 22
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Re: I signed up "advanced" renewal to make use of offer

Nance
Casual Listener
Nope, end date still seems to be same, before and after purchase.

Hence I’m wondering what’s happening.

Re: I signed up "advanced" renewal to make use of offer

Rock Star 22
Rock Star 22

Hey @Nance

 

That's odd.

I'd recommend getting in touch with Customer Support here. They'll take a look and do their best to help.

 

Have a nice day :) 

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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