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I upgrade to premium and purchase. It appears enjoy premium. But I'm still a free user need help!

I upgrade to premium and purchase. It appears enjoy premium. But I'm still a free user need help!

I loaded 150 on my number. Why that i cant register
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1 Reply

Hi, @Mac111!

 

Welcome to the Spotify Community.

 

Let's try to figure this out. Can you follow these steps for us?

 

  • Check your subscription page. Your status should be Premium.
  • If you're on Premium, try signing out and back into the app.
  • If it says Free, check the receipt we send to your email inbox. Make sure you're signing in with the username on that receipt. If the username on your receipt is a 10 digit number, please sign in with your Facebook login details.

Let us know how it goes. 

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