Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 89264 Views
- 54 replies
- 5 likes
- 89264 Views
- 54 replies
- 5 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 11212 Views
- 24 replies
- 2 likes
- 11212 Views
- 24 replies
- 2 likes
Paypal Account
I dont know wich paypal account i use to pay month by month, doesnt appear on my receipts, only appears the charge ($$) how can i do to know wich paypal account is?
- I dont know wich paypal account i use to pay month by month, doesnt appear on my receipts, only appears the charge ($$) how can i do to know wich paypal account is?
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- 182 Views
- 0 replies
- 0 likes
- 182 Views
- 0 replies
- 0 likes
Solved!! Premium I bought on android doesn't work, but works on desktop.
Hello! I've recently bought 2 months prepaid for Spotify premium on my android phone but however, it does not recognise me of being premium on my phone but my desktop app says I am premium. Is there any way of fixing this or do I wait longer after th...
- Hello! I've recently bought 2 months prepaid for Spotify premium on my android phone but however, it does not recognise me of being premium on my phone but my desktop app says I...
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- Music Fan
- 328 Views
- 4 replies
- 1 likes
- 328 Views
- 4 replies
- 1 likes
I am unable to change my subscription from Family Plan to Premium
I have Family Plan and I want to come back to Premium. When I try to change this in the Subscription options in my account settings, I keep getting an error message, something like "Something went wrong. Please, try again later". I tried many times i...
- I have Family Plan and I want to come back to Premium. When I try to change this in the Subscription options in my account settings, I keep getting an error message, something like "Something we...
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- 119 Views
- 0 replies
- 0 likes
- 119 Views
- 0 replies
- 0 likes
Spotify no me permite cancelar mi plan familiar y volver a premium
Hola, tengo plan familiar y estoy tratando de cambiar a plan premium individual pero me sale un error: "Ups, algo ha salido mal. Por favor, intenta de nuevo más tarde." ¡Podrían por favor ayudarme a cambiar mi suscripción?
- Hola, tengo plan familiar y estoy tratando de cambiar a plan premium individual pero me sale un error: "Ups, algo ha salido mal. Por favor, intenta de nuevo más tarde." ¡Podrían por favor ayudarme a ...
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- Casual Listener
- 260 Views
- 1 replies
- 2 likes
- 260 Views
- 1 replies
- 2 likes
Subscription and payment page blank
Hi,I've just got a new phone and it comes with 2 years free spotify so im trying to go on to my account and downgrade to the free version of spotify and remove my payment details. As this is what Vodafone asked me to do to set up my free subscription...
- Hi, I've just got a new phone and it comes with 2 years free spotify so im trying to go on to my account and downgrade to the free version of spotify and remove my payment details. As this is what V...
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- 139 Views
- 0 replies
- 0 likes
- 139 Views
- 0 replies
- 0 likes
verzilveren giftcard/headspace
Mijn spotify premium abonnement liep na het verzilveren van mijn giftcards tot 28-3-2018. Later zag ik een aanbieding van 3 maanden spotify premium en headspace voor 9,99 euro en daarna voor 14.99 euro/mnd....maar nu loopt mijn abonnement ineens maar...
- Mijn spotify premium abonnement liep na het verzilveren van mijn giftcards tot 28-3-2018. Later zag ik een aanbieding van 3 maanden spotify premium en headspace voor 9,99 euro en daarna voor 1...
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- 175 Views
- 0 replies
- 0 likes
- 175 Views
- 0 replies
- 0 likes
Superuser Contribution Insufficient Fund on my Mobile Number
I live in the Philippines, and the amount of spotify premium for 3 days is exactly P129.00. Earlier, I loaded my mobile phone an amount of P140.00 just to be sure that I get to register quickly and with no issues, but as I register, they said my mobi...
- I live in the Philippines, and the amount of spotify premium for 3 days is exactly P129.00. Earlier, I loaded my mobile phone an amount of P140.00 just to be sure that I get to register quickly and w...
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- Roadie
- 196 Views
- 1 replies
- 0 likes
- 196 Views
- 1 replies
- 0 likes
Superuser Contribution Can't listen
So I recently canceled my family premium account but it says it will last until 7/27. The rest of my family is blocked out from listening to music and it's stuck on almost a "free" mode while I get to listen to music.
- So I recently canceled my family premium account but it says it will last until 7/27. The rest of my family is blocked out from listening to music and it's stuck on almost a "free" mode while I get t...
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- Roadie
- 177 Views
- 1 replies
- 0 likes
- 177 Views
- 1 replies
- 0 likes
Superuser Contribution Invalid pin
Hi. I tried to apply for 3months for 129pesos on spotify i put my number and they say that i should put the pin they will sent to me but its taking too long to receive so i refresh it came back to the number typing and when i tried again i received t...
- Hi. I tried to apply for 3months for 129pesos on spotify i put my number and they say that i should put the pin they will sent to me but its taking too long to receive so i refresh it came back to th...
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- Roadie
- 380 Views
- 1 replies
- 0 likes
- 380 Views
- 1 replies
- 0 likes
Superuser Contribution I can't pay
Hi, im wondering if something is wrong with my account because i can't pay to get a premium subscription, i've already try several times to pay with my debit card and it's just refused.Can i get the currently promotion (3 months for 99.00 pesos ?
- Hi, im wondering if something is wrong with my account because i can't pay to get a premium subscription, i've already try several times to pay with my debit card and it's just refused. Can i get ...
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- Roadie
- 226 Views
- 1 replies
- 0 likes
- 226 Views
- 1 replies
- 0 likes
Superuser Contribution Subscription Ends Ahead of Expected Due
Hi, i am supposedly registered for 3 months availing the 129/3mos promo, but spotify notified me that I only have 7 days. Means my subscription effectivity is only 1month. Help please, thanks
- Hi, i am supposedly registered for 3 months availing the 129/3mos promo, but spotify notified me that I only have 7 days. Means my subscription effectivity is only 1month. Help please, thanks
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- Roadie
- 203 Views
- 1 replies
- 0 likes
- 203 Views
- 1 replies
- 0 likes
Superuser Contribution UK zip code
I'm trying the buy the 0.99$ offer for premium, but when I'm going through with my payment it says I need to give a zip code and I live in the UK which means we dont have a ZIP code so my payment is not going through? Help please.
- I'm trying the buy the 0.99$ offer for premium, but when I'm going through with my payment it says I need to give a zip code and I live in the UK which means we dont have a ZIP code so my payment is ...
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- Roadie
- 598 Views
- 1 replies
- 0 likes
- 598 Views
- 1 replies
- 0 likes
Superuser Contribution I changed my subscription from premium to family and they are charging me for both
I changed my subcription from premium to the family plan, nut they are charging me for both of them. I keep getting two charges in my credit card one for $5.99 for the premium subscription and one for $8.99 for the family plan, and this has been goin...
- I changed my subcription from premium to the family plan, nut they are charging me for both of them. I keep getting two charges in my credit card one for $5.99 for the premium subscription and one fo...
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- Roadie
- 151 Views
- 1 replies
- 0 likes
- 151 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify Premium
Salve,ieri ho proceduto al pagamento con PayPal per avere a 0,99 spotify, nonostante il sistema dicesse che c'è stato un problema con il pagamento, PayPal ha ricevuto la richiesta.Quanto devo aspettare ancora affinché il mio spotify passi da Free a p...
- Salve, ieri ho proceduto al pagamento con PayPal per avere a 0,99 spotify, nonostante il sistema dicesse che c'è stato un problema con il pagamento, PayPal ha ricevuto la richiesta. Quanto devo asp...
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- Roadie
- 188 Views
- 1 replies
- 0 likes
- 188 Views
- 1 replies
- 0 likes
Superuser Contribution What happen
Me and my boyfriend avail the 3months promo for 129 it was just last month and now we cannot use the premium anymore and it was just a month ago. What happen or what do qe need to do?
- Me and my boyfriend avail the 3months promo for 129 it was just last month and now we cannot use the premium anymore and it was just a month ago. What happen or what do qe need to do?
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- Roadie
- 139 Views
- 1 replies
- 0 likes
- 139 Views
- 1 replies
- 0 likes
Superuser Contribution Subscribed, Premium not showing
So I've subscribed to Spotify a while now, subscription renews every 14th of the month. Six days ago, my smartphone app (on a Sony Xperia XZ) and my desktop app both show I have a free account. I've not changed any settings. I've signed out of everyw...
- So I've subscribed to Spotify a while now, subscription renews every 14th of the month. Six days ago, my smartphone app (on a Sony Xperia XZ) and my desktop app both show I have a free accou...
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- Roadie
- 158 Views
- 1 replies
- 0 likes
- 158 Views
- 1 replies
- 0 likes
Superuser Contribution Being charged twice
I had an account I was paying 12.99 but my monthly payment did not go thru because my debit card changed, i was being charged from itunes. So i signed in to Spotify to get premium again, but this time they charged me 9.99$. So now i am being charged ...
- I had an account I was paying 12.99 but my monthly payment did not go thru because my debit card changed, i was being charged from itunes. So i signed in to Spotify to get premium again, but this tim...
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- Roadie
- 180 Views
- 1 replies
- 0 likes
- 180 Views
- 1 replies
- 0 likes
Superuser Contribution Double charge
I am being charged for a familiar plan (150 MXN) which is the plan I use, and a regular premium plan (99MXN). I have noticed this now but there were many extra charges of 99MXN. I checked for another possible accounts as you explain here: https://sup...
- I am being charged for a familiar plan (150 MXN) which is the plan I use, and a regular premium plan (99MXN). I have noticed this now but there were many extra charges of 99MXN. I checked for another...
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- Roadie
- 302 Views
- 1 replies
- 0 likes
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Payments
- 302 Views
- 1 replies
- 0 likes
Superuser Contribution Premium for Family
Hi, I have an account connected to my mothers Premium for family subscription and i've check that im an active user at her subscription and the bill last month is payed via telia.se. An according to the information in the "Account details" at spotify...
- Hi, I have an account connected to my mothers Premium for family subscription and i've check that im an active user at her subscription and the bill last month is payed via telia.se. An acco...
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- Roadie
- 175 Views
- 1 replies
- 0 likes
- 175 Views
- 1 replies
- 0 likes
Superuser Contribution Cant use spotify premium on my samsung J7 Prime phone but web is working fine
Please help. I`ve been dealing with this for about a week now. I purchased premium and it worked on both devices (laptop and phone) on the first day. Come the 2nd day (until today), my phone is not on premium anymore but it is still showing that I am...
- Please help. I`ve been dealing with this for about a week now. I purchased premium and it worked on both devices (laptop and phone) on the first day. Come the 2nd day (until today), my phone is not o...
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- Roadie
- 464 Views
- 1 replies
- 0 likes
- 464 Views
- 1 replies
- 0 likes