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I upgraded to free Premium, but I'm still a 'free' member.

I upgraded to free Premium, but I'm still a 'free' member.

upgraded yesterday.
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Hey there,

 

Thanks for reaching out about this in the Community!

 

Do you know if the payment for the Premium subscription has gone through? You can check your email for a confirmation from us, which should be automatically sent when subscribing for Spotify Premium.

 

We'll do our best to help. Keep us posted.

AlexModerator
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I bouth premium with rs 25 for 1 week... But i didn't got any activation from ur side... I've been scammed.. 

Hi there @Zzzluf,

 

Thank you for your reply. We'll get to the bottom of this together 🙂

 

Can you first check if you have more than one account? You can take help of this article.

 

If that doesn't do the trick we recommend that you contact our customer support here so that they can have a closer look backstage.

 

Let us know how it goes so that we can continue to assist you if you need us to.

 

Have a good continued day!

JeremyModerator
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Live, love, laugh and listen to music 🙂

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