I want to change my subscription from family to duo

[wvandenw1979]

Hi I am trying to change my subscription from Premium family to premium Duo. but in my account setting where I ca select change subscription I can only chose for student or free, Duo is not an option

can someone help me?

regards

[AdamDamon · Accepted solution]

Hi @wvandenw1979,

Thanks for posting in the Spotify Community, and welcome!

I moved your post from Chat to a relevant Help board, where it fits better.

In this case, I recommend first canceling your current Premium Family subscription by following these steps, and then waiting for your account to revert to the free service at your next billing date (which you can view on your account page).

At that time, you can sign up for Premium Duo here and then invite the other member to the new plan by following the steps in this support article. 

You and the other member(s) of the current Premium Family plan won’t lose any of your playlists or saved music when your accounts revert to the free service. However, you’ll need to re-download any music for offline listening once you’re subscribed to the new Premium Duo plan, since offline listening is a Premium feature.

Also note that members can only switch between different Premium Family or Premium Duo plans once in 12 months.

Let me know if you have any other questions, and have a good day!