I was being charged twice - through both Apple and directly through Spotify

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I was being charged twice - through both Apple and directly through Spotify

ironmaidenname
Newbie

Recently cancelled the recurring ios app subscription. It's pretty confusing and this support system is really frustrating. Um, can I at least get some credit for the times I was being charged twice for using the same account?

 

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

1 Reply

Re: I was being charged twice - through both Apple and directly through Spotify

Rock Star 22
Rock Star 22

Hey @ironmaidenname, thanks for reaching out to the Community!

 

I'd recommend checking Spotify's refund policy > Charged more than once in a month? for more info and the next steps to take.

 

Have a great day :)

Billy-JRock Star 22
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