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I was charged 10.85

I was charged 10.85

Back in Jan I did the free trial period. I decided the paying for spotify wasnt for me and canceled my memebership during that time. I did not get charged agian at that point. In march though I was charged 10.85 for something from "Spotify USA". I am also wondering if this is fraud or if it actually is Spotify. 

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1 Reply

Hey @mtimmer, welcome to the community!

 

Sounds like you could've picked up a 3-month promotion and didn't quite cancel the subscription.

 

If that's the case, and you have access to the Spotify account, make sure you're following these steps to cancel it.

 

In case you didn't pick a promotion, and you don't have multiple Spotify accounts, the payment does sound fishy. In this case, I suggest following the info on this support page.

 

You'll find the steps to take to contact the right team for further assistance.

 

All the best.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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