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Problems with accepting my credit card

Problems with accepting my credit card

i had a premium account and my bank change my credit card, i try to change the data but always shows error. my new credit card works perfectly with other payments, and accounts. HELP to my premium account back

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1 Reply

Hey @aguti, welcome to the community!

 

Let's make sure your card meets all the requirements on the picture attached to this post. You may need to contact your bank to make sure it does.

 

You can also try clearing your browser's cache and cookies, using an incognito window, or a different browser to update your payment details.

 

Let me know how it goes.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp
Card_Problems.png

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