Plan
Premium
Country
Canada
Device
Samsung Galaxy 7
Operating System
My Question or Issue
Last month my payment was 9.99, however after getting a new card and getting a failed payment attempt I had to change to a family account for 5$ more after updating my card information. Had I had the card already updated I believe I would still been charged 9.99. I find this as nothing more than a cash grab, I dont need a family account, I only use premium for myself. Can I switched back to my 9.99 rate?
Hey @Coffeecoffee,
Yes, you can switch back to a regular premium plan from a family, just cancel your family plan then purchase a regular premium plan. I’d recommend checking this Spotify Answer for tips on how to cancel. Then you can purchase your Premium by clicking here.
Happy listening,
-J
Hey there @Coffeecoffee,
Thanks for posting and welcome to the Community!
You can cancel or leave a Premium for Family plan anytime, just follow the steps below:
Note: If you’re the owner of the plan and cancel it, ALL the members of the plan will revert to Spotify's free service on the next scheduled billing date.
On another note, if you can also check this support site article on how you can update your payment details.
Hope this helps clarify things 🙂 Have a lovely day!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…