Is there no 9.99€ method anymore?

Is there no 9.99€ method anymore?

helpless3

Plan

Premium

Country

Finland

Device

Huawei p20 lite

 

My Question or Issue

Spotify is trying to charge me for family premium even though I have never chosen it. I have 13 euros on my bank account ready to pay for the 9.99€ version but it didn't work. When I tried to change my subscription to 9.99€ a month I was told I wasn't authorized for it. 

 

Reply
1 Reply

OneByBoo

Hey there @helpless3,

thanks for posting in the community !

 

As users often create more than one account by mistate, i advise you check out this help page to locate all accounts listed on your details.

 

In addition, it's always a good idea to check this help article on reason for extra charges or out of order charges.

 

Let me know what you come up with 😃

OneByBooRock Star 19
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