Announcements

Help Wizard

Step 1

NEXT STEP

Issues with a Premium Duo subscription

Issues with a Premium Duo subscription

Hello,

 

I've been trying to connect and when I do connect to my account to get two people activated it never activates. I've been paying Duo prem for few months not and nothing has changed. I'm deleting my account or if there is someone that can fix this please help. i'm paying $15 for one person to use the acct rigThe Duo connectivity ht now when it should of been two people. 

Reply
1 Reply

Hey @eloadin,

 

Thanks for reaching out. We've moved your post to the Help board as it better fits here.

 

We're sorry to hear you're having issues using your Premium Duo subscription. Can you let us know what happens exactly when you try to add the other person? Are you getting any error messages? Please explain your issue in detail so we can assist you better.

 

We'll be on the lookout for your reply.

MihailYModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random