Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 78516 Views
- 49 replies
- 3 likes
- 78516 Views
- 49 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 9973 Views
- 23 replies
- 2 likes
- 9973 Views
- 23 replies
- 2 likes
Superuser Contribution Spotify doesnt recognize payment from Paypal
PlanPremium CountryFinland DeviceSamsung Galaxy Flip 3 5g My Question or IssueI got switched to Spotify Free, because i didn't have any money, but after a day of using free i got to subscribe to the premium. I did the reactivation from my Samsung Gal...
- Plan Premium Country Finland Device Samsung Galaxy Flip 3 5g My Question or Issue I got switched to Spotify Free, because i didn't have any money, but after a day of us...
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- Spotify Legend
- 199 Views
- 2 replies
- 0 likes
- 199 Views
- 2 replies
- 0 likes
Superuser Contribution Por qué me hacen doble cobro de mi plan, si solo tengo una cuenta?
Me están cobrando 2 planes premiun individual, uno en fecha del 13 o 14 y otro de los días 24, pero solo tengo una sola cuenta, cómo puedo eliminar el otro pago?
- Me están cobrando 2 planes premiun individual, uno en fecha del 13 o 14 y otro de los días 24, pero solo tengo una sola cuenta, cómo puedo eliminar el otro pago?
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- Moderator
- 141 Views
- 1 replies
- 0 likes
- 141 Views
- 1 replies
- 0 likes
Superuser Contribution Why would I get a promo email then get told I'm not eligible?
I got a promo email offering 3 months of premium for $9.99. When I go to upgrade it told me I'm not eligible.
- I got a promo email offering 3 months of premium for $9.99. When I go to upgrade it told me I'm not eligible.
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- Moderator
- 133 Views
- 1 replies
- 0 likes
- 133 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify premium olduğum halde bir süre sonra istediğim şarkıyı basıp dinley
Spotify premium olduğum halde bir süre sonra istediğim şarkıyı basıp dinleyemiyorum. Bir süre sonra Spotify rastgele çalıyor. Premium u keşfet diyo
- Spotify premium olduğum halde bir süre sonra istediğim şarkıyı basıp dinleyemiyorum. Bir süre sonra Spotify rastgele çalıyor. Premium u keşfet diyo
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- Moderator
- 177 Views
- 1 replies
- 0 likes
- 177 Views
- 1 replies
- 0 likes
Superuser Contribution Tengo este mensaje en mi cuenta "Tu suscripción Premium está en pausa"
Tengo un plan familiar que pago a través de mi operador telefónico (ENTEL CHILE) y me dice que no puedo usar la cuenta por un problema en el pago, todos mis invitados a la cuenta familiar la pueden utilizar sin problema y ENTEL me indica que todos lo...
- Tengo un plan familiar que pago a través de mi operador telefónico (ENTEL CHILE) y me dice que no puedo usar la cuenta por un problema en el pago, todos mis invitados a la cuenta familiar la pueden u...
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- Moderator
- 206 Views
- 1 replies
- 0 likes
- 206 Views
- 1 replies
- 0 likes
Can we change Plan manager (Email + Payment Method) for duo subscription?
I want to change the Plan manager for my duo account.
- I want to change the Plan manager for my duo account.
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- Community Legend
- 961 Views
- 1 replies
- 0 likes
- 961 Views
- 1 replies
- 0 likes
I paid for premium and it doesn't work
I paid duo and it doesn't work either for me and my girlfriend
- I paid duo and it doesn't work either for me and my girlfriend
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- Spotify Star
- 208 Views
- 3 replies
- 0 likes
- 208 Views
- 3 replies
- 0 likes
Superuser Contribution My duo plan is showing up as premium on mobile
Everything was fine with my Premium Duo plan, my husband is on the plan and started getting ads today, out of the blue. I went into my account on my cellphone and saw that it was a regular Premium plan, not Duo, which was odd. Then, to my confusion, ...
- Everything was fine with my Premium Duo plan, my husband is on the plan and started getting ads today, out of the blue. I went into my account on my cellphone and saw that it was a regular Premium pl...
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- Moderator
- 156 Views
- 1 replies
- 0 likes
- 156 Views
- 1 replies
- 0 likes
Superuser Contribution Can't activate free trial on new account
I've just made an account and have an offer for a 4 month free trial, but when I try to activate it says 'It looks like you’ve taken a trial before, which means you aren’t eligible for this offer.' This is impossible as I just created the account.
- I've just made an account and have an offer for a 4 month free trial, but when I try to activate it says 'It looks like you’ve taken a trial before, which means you aren’t eligible for this offer.' T...
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- Moderator
- 1217 Views
- 2 replies
- 1 likes
- 1217 Views
- 2 replies
- 1 likes
Superuser Contribution Plano Duo, não consigo convidar
Tenho o plano Duo mas não consigo enviar um convite para o outro usuário
- Tenho o plano Duo mas não consigo enviar um convite para o outro usuário
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- Moderator
- 163 Views
- 1 replies
- 0 likes
- 163 Views
- 1 replies
- 0 likes
Superuser Contribution Cancelamento do plano premium
Até o mês passado meu plano era o Estudante Premium, porém do nada me voltaram para o plano com valor de 19,90. Estou tentando a alguns dias voltar para o plano de estudante e não consigo. Então quero cancelar e voltar para o free, só que também não ...
- Até o mês passado meu plano era o Estudante Premium, porém do nada me voltaram para o plano com valor de 19,90. Estou tentando a alguns dias voltar para o plano de estudante e não consigo. Então quer...
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- Spotify Legend
- 164 Views
- 1 replies
- 0 likes
- 164 Views
- 1 replies
- 0 likes
Superuser Contribution Your last payment failed in Duo subscription
I joined my boyfriend's duo subscription. But in the Spotify account it says that the subscription is not paid, although everything works for him and the subscription was paid today
- I joined my boyfriend's duo subscription. But in the Spotify account it says that the subscription is not paid, although everything works for him and the subscription was paid today
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- Moderator
- 231 Views
- 1 replies
- 0 likes
- 231 Views
- 1 replies
- 0 likes
Superuser Contribution Ik heb 3 keer betaald voor een gratis premium abonnement, waarom werkt het
Ik heb 3 keer betaald voor een gratis premium abonnement, waarom werkt het niet?
- Ik heb 3 keer betaald voor een gratis premium abonnement, waarom werkt het niet?
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- Moderator
- 193 Views
- 1 replies
- 0 likes
- 193 Views
- 1 replies
- 0 likes
Superuser Contribution Compre premium dúo y este no se activo que puedo hacer.
No se activo el premiun dúo.
- No se activo el premiun dúo.
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- Spotify Legend
- 121 Views
- 1 replies
- 0 likes
- 121 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify charged my acvount twice just 5 days apart
and I only have 1 premium account.
- and I only have 1 premium account.
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- Moderator
- 137 Views
- 1 replies
- 0 likes
- 137 Views
- 1 replies
- 0 likes
Superuser Contribution I’ve been charged today by Spotify even this I’ve cancelled my subscription
They charged me over $10 today and I’ve cancelled my subscription like months ago what the hell? And I’m trying to contact someone and it won’t let me
- They charged me over $10 today and I’ve cancelled my subscription like months ago what the hell? And I’m trying to contact someone and it won’t let me
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- Spotify Star
- 126 Views
- 1 replies
- 0 likes
- 126 Views
- 1 replies
- 0 likes
Superuser Contribution No canjea mi tarjeta de regalo
No sirve la tarjeta Spotify
- No sirve la tarjeta Spotify
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- Moderator
- 195 Views
- 1 replies
- 0 likes
- 195 Views
- 1 replies
- 0 likes
Superuser Contribution Why does Spotify say payment failed, if booking money off my account works?
I booked Spotify duo today. Payment method Sofort (Germany) Spotify said payment failed. 10 cent were booked off my account, and there was enough money on my account to book the monthly fee off it. What's wrong
- I booked Spotify duo today. Payment method Sofort (Germany) Spotify said payment failed. 10 cent were booked off my account, and there was enough money on my account to book the monthly fee off it. W...
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- Moderator
- 184 Views
- 1 replies
- 0 likes
- 184 Views
- 1 replies
- 0 likes
Superuser Contribution Compte premium non récupéré au changement de téléphone
Bonjour, je viens de changer de téléphone et depuis quand je me connecte à spotify il me dit que je suis en spotify free alors que j'ai un compte premium étudiant.Comment faire pour le récupérer ? Merci d'avance pour vos réponse
- Bonjour, je viens de changer de téléphone et depuis quand je me connecte à spotify il me dit que je suis en spotify free alors que j'ai un compte premium étudiant. Comment faire pour le récupérer ? ...
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- Casual Listener
- 4585 Views
- 4 replies
- 1 likes
- 4585 Views
- 4 replies
- 1 likes
Superuser Contribution Foi debitado o pagamento da minha conta mas ainda não caiu no Spotify
Foi debitado o valor. Da minha assinatura Premium de 19,90$ da minha conta bancária a 5 dias atrás e até agora o Spotify ainda está me cobrando sendo que já paguei
- Foi debitado o valor. Da minha assinatura Premium de 19,90$ da minha conta bancária a 5 dias atrás e até agora o Spotify ainda está me cobrando sendo que já paguei
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- Moderator
- 127 Views
- 1 replies
- 0 likes
- 127 Views
- 1 replies
- 0 likes