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Just got premium via gift card. I don't see an option to download music.

Just got premium via gift card. I don't see an option to download music.

Plan

Premium

Country

 United States

Device

Samsung Galaxy S6

Operating System

Android 7.0

 

My Question or Issue

 I got Spotify premium earlier today via a $10 giftcard and upon activation the app still has a tab dedicated to promoting spotify premium, and an ad for premium above every single artist page I visit. While this is kind of intrusive, I can put up with it but my biggest problem comes from the fact that I don't have the option to download albums or playlists etc. I halfway suspect that the problem will solve itself but any insight as to why this might be happening would be greatly appreciated. I've used spotify premium before and have never had a problem with the service outside of this. 

Reply
1 Reply

Hey @Sun5446.

 

Thanks for getting in touch!

 

It seems that there are other users that are affected by this as well. Take a look at this topic as it should help you further 🙂

 

Hope that does the trick. Let us know if you have further questions.

 

Have a nice day!

 

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