Just received a 3-months code for premium but it downs work

[ivailosandoc]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[Billy-J]

Hey @ivailosandoc, thanks for reaching out to the Community!

Could you try redeeming your gift card here using a different browser or private window? f that doesn't help, try following all of the steps provided on this support page? Additionally, attach a screenshot of the error message you're seeing if the problem persists. Make sure to hide sensitive information when posting to the Community.

Let me know how this goes!