Announcements

Help Wizard

Step 1

NEXT STEP

Login

Login

Hi I had my phone updated and have lost all my login details and playlists from my premium account how can I cancel payment so I can upgrade to family premium and how can I recover playlist.

Reply
1 Reply

Hey @Emb13, welcome to the community!

 

Let's try following the steps on this support page to see if you're able to find the log in details of your Spotify account.

 

If you find it, you can keep using it as usual or cancel it following these steps.

 

Let me know how it goes.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random