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Me cobro sin darme el plan

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Me cobro sin darme el plan

Newbie

Plan

Free/Premium

Country

México 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

No me deja contratar el plan Universitario ya que use el mes gratis, pero me cobra cargos y no me da el plan 

1 Reply
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Re: Me cobro sin darme el plan

Moderator
Moderator

Hey there @Gaby55,

Thanks for posting and welcome to the Community! Don't worry we're here to help 🙂

We hope you don't mind us answering in English, as it is the official language of the Community.

 

In order to activate the Student Discount, you must first get verified by our partner SheerID. You can do this here.

 

We recommend that you use a private or incognito window, as data stored in your browser might sometimes cause such behavior.

If that doesn't work you can post a couple of screenshots of what you are seeing. This would help us out a lot to find the root of the issue.

You can use the Insert Photos option in the post editor to do this.

Hope you find this useful. Let us know how you get on.

Have a great day!

PeterModerator
 
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