Me hicieron un doble cobro de mi cuenta

[#1]

El día de hoy vi que me hicieron el débito de mi cuenta el valor de premium pero antes ya me lo habían hecho

[Joan]

Hi there,

Thanks for reaching out. Hope you don’t mind us responding in English, as this is the official language of the Community. Make sure to double check your receipts on the account page to see exactly what you've paid. Perhaps a payment was debited later than usual, making it appear as if you've paid more than usual, when that may not really be the case. If you actually do see additional payments on your payment method that aren't visible in the receipts, it's possible you have another account. If necessary, feel free to reach out to our support team so they can check backstage for you.

Hope this helps.