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Mi suscripción no completó el mes pagado.

Solved!

Mi suscripción no completó el mes pagado.

Mi suscripción duró apenas 18 días y ya se cobró nuevamente. 

Inició el 20 de Junio por lo cuál debió renovarse el 20 de Julio, pero no... se renovo apenas siendo 08 de Julio, ayudaaa!!!

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Marked as solution

Hey, @AlexAmbrizz 
Welcome to Spotify Community and thanks for reaching out here!

Don't worry. It happened because the date of your credit card, but if in the future you cancel the Premium, you'll have access to your Premium benefits until the end of the period.

If you want, you can change your billing date. Just check out this article:

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

LuanSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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2 Replies
Marked as solution

Hey, @AlexAmbrizz 
Welcome to Spotify Community and thanks for reaching out here!

Don't worry. It happened because the date of your credit card, but if in the future you cancel the Premium, you'll have access to your Premium benefits until the end of the period.

If you want, you can change your billing date. Just check out this article:

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

LuanSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Thanks for all!

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