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Money Deducted No Premium Access Added For 1 Month

Money Deducted No Premium Access Added For 1 Month

Plan

Premium

Country

India

Device

Redmi Note 8

Operating System

Android Pie

 

My Question or Issue

 

Screenshot_2020-04-18-21-56-36-232_com.google.android.apps.nbu.paisa.user.jpg
Reply
1 Reply

Hey there @Kaizaadbanaji!

 

Thanks for reaching out and welcome to the Community.

 

Can you start by taking a look at your Receipts page? If you don't see the payment there, it means that it hasn't gone through successfully on our end yet.

 

For certain payments it might take a couple of days until the charge is processed.

 

We'd recommend that you wait 48 hours to see if the payment shows up on your Receipts page and you get your Premium features. If it doesn't, you should soon receive your funds back automatically. 

 

You can visit this page to see more info about that.

 

Keep us posted on how it goes. Give us a shout if you have any other questions.

ElenaModerator
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