Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Monthly audiobook limit (Germany)

Solved!

Monthly audiobook limit (Germany)

I was thrilled to discover last night that the audiobook feature made it to Germany! I'm an avid audiobook listener and will be getting a lot of use out of it. I was just wondering why the monthly limit is 12 hours in Germany and in other countries it's 15 hours.

 

Also is there anywhere I can see how many hours I have left? I understand that the month counts from the date I was charged, not from the actual 1st of the month?

Reply

Accepted Solutions
Marked as solution

Hey @violetcities, thanks for reaching out to the Community!

Woohoo! Audiobook listening limits are set by region and I do not have an exact answer as to why the limit is different in Germany. There’s more information relating to the new offering hereYou can check how much audiobook listening time is left in the plan and how long before your listening hours are renewed.

On your mobile device:

  1. Tap your profile picture.
  2. Tap Settings and privacy.
  3. Go to Account and tap the name of your plan. This shows you the plan overview.
  4. Select Track your included hours and top ups.

On Desktop: 

  1. Log in to your account page.
  2. Under Subscription, select Audiobook Listening Time.

There's more information about Audiobooks Listening Time included with Premium here.

 

Hope this helps!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

2 Replies
Marked as solution

Hey @violetcities, thanks for reaching out to the Community!

Woohoo! Audiobook listening limits are set by region and I do not have an exact answer as to why the limit is different in Germany. There’s more information relating to the new offering hereYou can check how much audiobook listening time is left in the plan and how long before your listening hours are renewed.

On your mobile device:

  1. Tap your profile picture.
  2. Tap Settings and privacy.
  3. Go to Account and tap the name of your plan. This shows you the plan overview.
  4. Select Track your included hours and top ups.

On Desktop: 

  1. Log in to your account page.
  2. Under Subscription, select Audiobook Listening Time.

There's more information about Audiobooks Listening Time included with Premium here.

 

Hope this helps!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Thanks for your response!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random