My Premium doesn't work

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My Premium doesn't work

Dilara
Newbie
Hello,
I bought me a premium card for 10€ in a supermarket and now I have the problem that my code doesn't work. It says that my code would be invalid. I really need help!
thank you in advance!!
1 Reply

Re: My Premium doesn't work

Jacob
Rock Star 16
Rock Star 16

Hey @Dilara, welcome to the Spotify Community!

 

Let's see if I can help you. Was the code visible on the card before you purchased it (did someone scratch off the cover over it)? Also, did you purchase the card in the same country as is listed in your account settings?

 

Looking forward to your response 🙂

JacobRock Star 16
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