My account


My account

Not applicable

I change back to my old phone. When I tried to log in on my app it didn't work. I tried to change the passord but could not get in. I logged in with Facebook but then all of my playlists where  gone and my premium family account and card information where gone. What can I do to restore all the information and playlists. I'm pretty mad right now because of all the time i put in to make the playlists.

1 Reply

Re: My account


Hey @user-removed,


Welcome to the Community. Sorry to hear you're having trouble logging in! 


We recommend you check out this article and go through the steps. They should help you out!


We hope you get reunited with your music soon. Let us know if you need more help with this or anything else :) 


Have a great day.

Daisy Moderator
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