Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
PlanFree/PremiumCountry Bolivia Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI wanted to upgrade my subscription to premium but every time I try to pay, it says there was a mistake in the payment. Even though I c...
I just upgraded account to family.I sent invites to the other member's email address. They opened the link from the email and are getting the message{"error":"server_error","error_description":"Unexpected status: 404"} I've already canceled the invit...
I don't have the money to pay for premium anymore, but I'd hate to lose my playlists and all my favorited songs
PlanFreeCountry BrazilDeviceSamsung J7Operating SystemAndroid My Question or Issue Me ofereceram dois meses de teste gratuito pelo proprio app do spotfy, porem quando completei meu cadastro fui cobrada em meu cartao pelo mes, sendo que assim que vi c...
I have a Premium plan subscription in Italy, and use a different range of devices, almost all Desktop and mobile OS: Linux, Windows, MacOS (not anymore), Android (uninstalled now there), iOS and Web Player. Today I saw that Spotify charged me (throug...
PlanPremiumCountry USADeviceSamsung Galaxy S7 & AcerOperating SystemAndroid 8.0.0, Windows 10 My Question or Issue I've been using premium for the last two years - last month I had to get a new debit card, so I got a message that Spotify couldn't pro...
PlanFree to PremiumCountryItaly/Sweden DeviceiPhone 6SOperating SystemiOS 12 My Question or IssueI'm Italian, I'm currently in Sweden and after 14 days I had to change the country or I couldn't listen to music anymore. Now I would like to switch to p...
I am on Spotify free now but i want to convert it to premium. However, i will be abroad for 6 months. so i just converted my country to czech (bc i am on spotify free currently) but when i want to make payment it says error. I cant convert my country...
Hello, how can I register the institution that I study so that I can join the student plan?
PlanPremiumCountry Mexico DeviceHPOperating SystemWindows 10 My Question or Issue buen dia se me hizo un cargo doble, sera posible me reembolsen por favor SM
Hello, I tried to update my Payment Method from PayPal to a Credit Card. But after I enter all the required data it says I can't do that because card details are not matching with my location. I live in Hungary and I don't want to change it because I...
Hey all! I just moved to Israel from the UK. I'd like to keep my Premium subsription, just move it to Israel. I know I have to "cancel" the subscription to then change country and re-purchase the Premium account. My question is, will all my saved son...
Hello!So one day i wanted to play music, so i go in spotify and i saw that my premium has ended..Then i went to my account and disabled, because i didn't want to pay anymore..but next day i got charged, but i remember that i cancelled http://prntscr....
I have read in many places online that I can pay for spotify premium with carrier billing. My network is three and I have a surplus of credit which I want to spend. Firstly I contacted Spotify who said it is possible but I have to get my network to d...
I doubt that my question has been asked in the Spotify community already, but anyways, I have to ask this myself. I've been working at Starbucks for awhile now, but recently, I made a new Facebook account. My old Spotify and fb account are gone, so w...
Plan Premium Country Italia Device Macbook Pro Operating System Mac Os X My Question or Issue I did the subscription on Spotify Premium at the end of July, I never be able to use the account on Premium, on my profile just appeared the Free account, b...
Realicé la suscripción y me llegó el correo de verificación, al ingresar para realizar el pago no me deja hacerlo con la tarjeta débito pues no tengo crédito. ¿Qué puedo hacer para poder disfrutar del plan?
Hey Spotify, So our family had an family account but we renewed our VISA because the old one had some problems. We went from premium to free in the meantime, now we're trying to reactivate our premium account but we keep getting this notification: De...
Hi everyone,I changed my phone today and connected my account on the app on the new phone. My account is "free". So I connected on my acccount va my computer. Same problem, the account is suddently free. But I checked and I'm paying 14.99€ a month ( ...
PlanPlaning to Subscribe Premium FamilyCountry IndonesiaDevice Operating System My Question or Issue Hi, I unable to process my payment through the website. There is no realiable support available in Indonesia so I'm super annoyed now that I couldn't...