Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 93918 Views
- 58 replies
- 6 likes
- 93918 Views
- 58 replies
- 6 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 11837 Views
- 24 replies
- 2 likes
- 11837 Views
- 24 replies
- 2 likes
Superuser Contribution Yearly Plan... Discount?
Hello, I've known about Spotify for a long time now, and it beats out other services like Google, Apple, Deezer and TIDAL (those are the ones I know). I'm interested in the annual plan for Spotify, but given that there is no discount for it, I see no...
- Hello, I've known about Spotify for a long time now, and it beats out other services like Google, Apple, Deezer and TIDAL (those are the ones I know). I'm interested in the annual p...
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- Spotify Legend
- 11591 Views
- 5 replies
- 13 likes
- 11591 Views
- 5 replies
- 13 likes
Superuser Contribution Problemi abbonamento
Buongiorno, questa mattina pagando il mio annuncio spotify FAMIGLIA PREMIUM, attivo da aprile 2018, voglio che la scorciatoia prensente nel riquadro rosso quando il pagamento è fatto in ritardo, qualcosa non ha funzionato, in quanto è stato eseguito ...
- Buongiorno, questa mattina pagando il mio annuncio spotify FAMIGLIA PREMIUM, attivo da aprile 2018, voglio che la scorciatoia prensente nel riquadro rosso quando il pagamento è fatto in rit...
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- Spotify Legend
- 230 Views
- 1 replies
- 0 likes
- 230 Views
- 1 replies
- 0 likes
Superuser Contribution Premium and Hulu
I currently have a Premium account and wanted to connect my Hulu account, and although the info in the drop-down menu says I am eligible, when I try to click the link, a message pops up saying I'm not, instead trying to get me to sign up for a family...
- I currently have a Premium account and wanted to connect my Hulu account, and although the info in the drop-down menu says I am eligible, when I try to click the link, a message pops up saying I'm no...
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- Spotify Legend
- 391 Views
- 1 replies
- 0 likes
- 391 Views
- 1 replies
- 0 likes
Superuser Contribution Re: Post of the Week - Already charged but my premium still gone?
I'm just hijacking this random thread because it's impossible to find a way to post anything in the "Community" forums anymore.Everything is one way. Nobody can post their issues. Well guess what, it's zero-way, because nobody reads your top answers ...
- I'm just hijacking this random thread because it's impossible to find a way to post anything in the "Community" forums anymore. Everything is one way. Nobody can post their issues. Well guess what...
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- Spotify Legend
- 2795 Views
- 1 replies
- 0 likes
- 2795 Views
- 1 replies
- 0 likes
Superuser Contribution Can't Access Hulu
Hello! I updated my account to the Spotify Premium for Students so that I could watch Hulu, however whenever I clock on the link in my account page that says "Start Watching", it takes me to a hulu page and asks me to start a subscription for Hulu. I...
- Hello! I updated my account to the Spotify Premium for Students so that I could watch Hulu, however whenever I clock on the link in my account page that says "Start Watching", it takes ...
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- Spotify Legend
- 1051 Views
- 1 replies
- 3 likes
- 1051 Views
- 1 replies
- 3 likes
Superuser Contribution Help, no Premium but payed for it
My Question or IssueI have paid for Premium account in July but I can not listen to it And when I log in to my account it says I don't have Premium. Also I get a notice from my bank saying Spotify is inning the monthly fee of 9,99 euro.I can't subscr...
- My Question or Issue I have paid for Premium account in July but I can not listen to it And when I log in to my account it says I don't have Premium. Also I get a notice from m...
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- Spotify Legend
- 278 Views
- 2 replies
- 0 likes
- 278 Views
- 2 replies
- 0 likes
Superuser Contribution My premium account was cancelled suddenly
I've been a paying premium member for years. Yesterday I was listening to music and the app suddenly shut down. When I reopened it the display was different. At first, I thought about a newer version. No after long, I realized the account was turned ...
- I've been a paying premium member for years. Yesterday I was listening to music and the app suddenly shut down. When I reopened it the display was different. At first, I thought about a newer ve...
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- Spotify Legend
- 358 Views
- 1 replies
- 1 likes
- 358 Views
- 1 replies
- 1 likes
Unable to unsubscribe - Oops! Something went wrong, please try again.
PlanPremiumCountryEEDeviceFirefoxOperating SystemmacOs My Question or Issue title. Whenever I go Manage Plan -> Change or Cancel (why is there this annoying middle step anyway??) -> Cancel PremiumI get sent back to my account page with the messageOop...
- Plan Premium Country EE Device Firefox Operating System macOs My Question or Issue title. Whenever I go Manage Plan -> Change or Cancel (why is there this annoying middle st...
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- Spotify Star
- 651 Views
- 1 replies
- 1 likes
- 651 Views
- 1 replies
- 1 likes
Superuser Contribution New Zealand spotify 3 months discount
Hi there Spotify.can i please know when will be the next 3 months discount coming up? would love to go back to premium, but not on the monthly pricethanksJacky None of the below information is required. However, the more you provide the easier it wil...
- Hi there Spotify. can i please know when will be the next 3 months discount coming up? would love to go back to premium, but not on the monthly price thanks Jacky None of the belo...
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- Spotify Legend
- 1983 Views
- 1 replies
- 0 likes
- 1983 Views
- 1 replies
- 0 likes
I can't pay my subscription with any credit card
PlanPremiumCountry MexicoDeviceMacbook ProOperating SystemiOS 10 My Question or IssueI´m a premium subscription user but I had some problems with my CC, I changed the CC to renovate my subscription but always appears a message telling "There is an er...
- Plan Premium Country Mexico Device Macbook Pro Operating System iOS 10 My Question or Issue I´m a premium subscription user but I had some problems with my CC, I changed the CC...
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- Spotify Star
- 1358 Views
- 7 replies
- 0 likes
- 1358 Views
- 7 replies
- 0 likes
30 Days Offline and Family Plan
I understand that all downloaded music will disappear if a regular Premium account device is kept offline for over 30 days. Will this also affect a family plan if at least one member of the plan is active?
- I understand that all downloaded music will disappear if a regular Premium account device is kept offline for over 30 days. Will this also affect a family plan if at least one member of the plan is a...
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- Spotify Star
- 271 Views
- 1 replies
- 0 likes
- 271 Views
- 1 replies
- 0 likes
Spotify Premium Vietnam: German Creditcard
Hello there, I live in Vietnam and I'd like to purchase Spotify Premium. However I only have a Creditcard issued in Germany. If I change payment methods to Germany I have to pay 9,99 EUR which I'm definetely not willing to since I live and work in Vi...
- Hello there, I live in Vietnam and I'd like to purchase Spotify Premium. However I only have a Creditcard issued in Germany. If I change payment methods to Germany I have to pay 9,99 EUR whi...
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- Spotify Star
- 374 Views
- 1 replies
- 0 likes
- 374 Views
- 1 replies
- 0 likes
Will I be charged twice?
I started a free trial using a Paypal payment method.Nothing has been charged to the Paypal yet apart from the 1 cent verification thing.I changed my payment method to a card today because that is what I prefer.I assume that the reoccuring payment wi...
- I started a free trial using a Paypal payment method. Nothing has been charged to the Paypal yet apart from the 1 cent verification thing. I changed my payment method to a card today because that i...
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- Spotify Star
- 234 Views
- 1 replies
- 0 likes
- 234 Views
- 1 replies
- 0 likes
Multiple $30 gift cards
My Question or Issue I just received 4 $30 pre purchased cards and redeemed them. They are good for 3 months each. When 1 (3mth) card is used up will the other automatically replace it ?
- My Question or Issue I just received 4 $30 pre purchased cards and redeemed them. They are good for 3 months each. When 1 (3mth) card is used up will the other automatical...
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- Community Legend
- 241 Views
- 1 replies
- 0 likes
- 241 Views
- 1 replies
- 0 likes
Solved!! How do I access Hulu?
I have a premium account with Hulu but have no idea how to connect the sub to Hulu. When I go to Hulu I have no way to connect the accounts. And there doesn’t seem to be a way here at Spotify either. The fact that there is no way to contact support s...
- I have a premium account with Hulu but have no idea how to connect the sub to Hulu. When I go to Hulu I have no way to connect the accounts. And there doesn’t seem to be a way here at Spotify e...
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- Casual Listener
- 617105 Views
- 4 replies
- 5 likes
- 617105 Views
- 4 replies
- 5 likes
Can't access my premium account to cancel
My Question or Issue I had a premium account linked to my facebook. So i went ahead and deleted my facebook and from there lost the ability to access my spotify account. Not that big of a deal the Spotify support just told me to make a new one, howev...
- My Question or Issue I had a premium account linked to my facebook. So i went ahead and deleted my facebook and from there lost the ability to access my spotify account.&...
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- Spotify Star
- 321 Views
- 1 replies
- 1 likes
- 321 Views
- 1 replies
- 1 likes
I want to cancel my automatically payments for premium
PlanPremiumCountryBulgaria DeviceXiomi Redmi 5Operating SystemAndroid Oreo My Question or Issue I want to cancel my automatically payments, because i didnt read for plan when every month that I will pay without my agree
- Plan Premium Country Bulgaria Device Xiomi Redmi 5 Operating System Android Oreo My Question or Issue I want to cancel my automatically payments, because i didnt read for...
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- Spotify Star
- 319 Views
- 1 replies
- 1 likes
- 319 Views
- 1 replies
- 1 likes
Downloaded music is missing
PlanPremiumCountry PhilippinesDeviceSamsung Galaxy S9 plusOperating SystemAndroid Oreo My Question or Issue Why is it that everytime my premium subscription expires and after I renew it, all my downloaded music are unplayable unless I redownload it a...
- Plan Premium Country Philippines Device Samsung Galaxy S9 plus Operating System Android Oreo My Question or Issue Why is it that everytime my premium subscri...
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- Community Legend
- 199 Views
- 1 replies
- 0 likes
- 199 Views
- 1 replies
- 0 likes
prepaid yearly subscription to family account
PlanFree/PremiumCountry My Question or Issue I have prepaid for a year subscription for $99 which gave me 2 months for free. My year isnt up yet and I would like to switch to a family account. I am wondering if I still get my 2 months for free or whe...
- Plan Free/Premium Country My Question or Issue I have prepaid for a year subscription for $99 which gave me 2 months for free. My year isnt up yet and I would like to switch to a f...
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- Spotify Star
- 1645 Views
- 5 replies
- 0 likes
- 1645 Views
- 5 replies
- 0 likes
Solved!! Spotify premium
PlanPremiumCountry LithuaniaDeviceSamsungOperating SystemWindows 10 My Question or Issue So I log into my bank account and I see that I just automatically lose 6.99eur I didnt even want Premium it just bought for it self I want my money back >_<
- Plan Premium Country Lithuania Device Samsung Operating System Windows 10 My Question or Issue So I log into my bank account and I see that I just automatically lose...
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- Spotify Star
- 360 Views
- 1 replies
- 0 likes
- 360 Views
- 1 replies
- 0 likes