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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132052 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
66437 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
248534 Views
152 replies
13 likes
So how come. The first time the offer was availible, it was 9 DKK for 3 months. After that, it was 99DKK for 3 months and now? I dont even get that offer anymore even though it is up. I will be honest. It is kind of sad that you do not care about you...
So how come. The first time the offer was availible, it was 9 DKK for 3 months. After that, it was 99DKK for 3 months and now? I dont even get that offer anymore even though it is up. I will ...
Community Legend
440 Views
3 replies
0 likes
PlanPremiumCountry Deviceiphone 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I mistake subscribe premium on spotify. I want to cancel it.
Plan Premium Country Device iphone 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I mistake subscribe premium on spotify. I want to...
Spotify Star
276 Views
1 replies
0 likes
PlanI had premium until I saw they charge me twice a month for the past 4 months! BSCountry DeviceiPhone XOperating System(iOS.) My Question or Issue I’m being charged twice by Spotify!! I only have one account and I’ve been paying double for a long ...
Plan I had premium until I saw they charge me twice a month for the past 4 months! BS Country Device iPhone X Operating System (iOS.) My Question or Issue I’m be...
Spotify Star
393 Views
4 replies
0 likes
Being unable to unlink or cancel subscriptions to other services offered through Spotify is about as ridiculous as it gets... I mean who in the world even approved such a thing... Want Hulu w/ no commercials... you need to make a whole new account an...
Being unable to unlink or cancel subscriptions to other services offered through Spotify is about as ridiculous as it gets... I mean who in the world even approved such a thing... Want Hulu ...
Spotify Star
284 Views
1 replies
0 likes
I am located in Ireland. I checked my bank account today and was charged €14.99 instead of the usual €9.99. I logged into Spotify and realised that I now had the family plan - I never signed up to this nor asked for this to be done, nor gave permissi...
I am located in Ireland. I checked my bank account today and was charged €14.99 instead of the usual €9.99. I logged into Spotify and realised that I now had the family plan ...
Spotify Star
306 Views
1 replies
0 likes
PlanPremiumCountryIreland ALL SORTED NOW THANKS TO @SPOTIFY ON TWITTER...SO HELPFUL THANKS GUYS I have a phone plan with Vodafone including 24month spotify premium. Over the last 3 months (I still have 10months on my phone plan) 9.99 has been debited...
Plan Premium Country Ireland ALL SORTED NOW THANKS TO @SPOTIFY ON TWITTER...SO HELPFUL THANKS GUYS 😊 I have a phone plan with Vodafone including 24month spotify premium. Ove...
Spotify Star
285 Views
1 replies
0 likes
PlanPremiumCountry CanadaDeviceMultiple devicesOperating SystemMultiple OSsMy Question or Issue I have given this company several months to resolve my issue of not being able to add my son to my family plan. Communicated multiple times here and via T...
Plan Premium Country Canada Device Multiple devices Operating System Multiple OSs My Question or Issue I have given this company several months to resolve my issue of not being a...
Spotify Star
424 Views
1 replies
0 likes
Hola, vengo pagando el plan premium pero común hace más de 6 meses y el mes me cobro como si fuera un plan premium familar. Yo jamás hice este pedido para cambiar de plan y soy la única persona que uso la cuenta. Alguien me puede brindar información ...
Hola, vengo pagando el plan premium pero común hace más de 6 meses y el mes me cobro como si fuera un plan premium familar. Yo jamás hice este pedido para cambiar de plan y soy la única perso...
Spotify Star
1198 Views
1 replies
0 likes
PlanPremium CountryDanmarkDeviceIPhone 7 Operating SystemiOS10 My Question or IssueI will write in english, i hope more can help or understand my question.I have Spotify premium and i have had it for at long time. So this is the first time i have tro...
Plan Premium Country Danmark Device IPhone 7 Operating System iOS10 My Question or Issue I will write in english, i hope more can help or understand my question. I...
Spotify Star
248 Views
1 replies
0 likes
PlanPremium for family account My Question or IssueI am the owner on the account and my wife is a member. Can that be switched around? I want to come off the account and she would like to switch to an individual Premium account.
Plan Premium for family account My Question or Issue I am the owner on the account and my wife is a member. Can that be switched around? I want to come off the account and she would like t...
Spotify Star
286 Views
1 replies
0 likes
My brother are blocked on spotify Family because has something wrong on my address, but I can't change on my profile!!! I want to change my Address and ZIP code!
My brother are blocked on spotify Family because has something wrong on my address, but I can't change on my profile!!! I want to change my Address and ZIP code!
Spotify Star
231 Views
1 replies
0 likes
I have 2 accounts on the same email i cant access My old account to cancel the sub and i am paying double ive tried the reset pasword thing but it resets the account that i am using.Question form is not answering My question!! Tried so many Times
I have 2 accounts on the same email i cant access My old account to cancel the sub and i am paying double ive tried the reset pasword thing but it resets the account that i am using.Question form is ...
Spotify Star
192 Views
1 replies
0 likes
PlanPremiumCountryUS Deviceiphone 8 plusOperating SystemiOS 10 My Question or Issue Where do i start. First its**bleep** spotify doesnt have a phone line to contact them. How messed up is that. And since i recently moved i cant change my address? i h...
Plan Premium Country US Device iphone 8 plus Operating System iOS 10 My Question or Issue Where do i start. First its**bleep** spotify doesnt have a phone lin...
Spotify Star
171 Views
1 replies
0 likes
I bought student premium last November 26, 2018 for 1 month and I'm shocked that my account is on free mode. help please. Attached below is my receipt.
I bought student premium last November 26, 2018 for 1 month and I'm shocked that my account is on free mode. help please. Attached below is my receipt.
Community Legend
282 Views
3 replies
0 likes
PlanFree DeviceLenovo G50Operating SystemWindows 10My Question I am thinking of getting Premium. My family travels a LOT. If I get Premium in the U.S., will it work in another country? Or will I have to get Premium for each country?
Plan Free Device Lenovo G50 Operating System Windows 10 My Question I am thinking of getting Premium. My family travels a LOT. If I get Premium in the U.S., will it work in anoth...
Composer
775 Views
1 replies
0 likes
I have been trying to cancel Premium as I can no longer afford it. So I go down all the suggested avenues to find Spotify says I'm on Free when I pay monthly. I've messages Meredith and Pete and had no replies. I only have the 1 account through Spoti...
I have been trying to cancel Premium as I can no longer afford it. So I go down all the suggested avenues to find Spotify says I'm on Free when I pay monthly. I've messages Meredith and Pete an...
Spotify Star
797 Views
6 replies
0 likes
PlanPremiumCountry SingaporeDeviceAllOperating SystemWindows, iOS, Andriod, mac My Question or Issue In July 2018 my spotify account was hacked. During the hack someone started using by account. They also changed the plan from premium to family. I qu...
Plan Premium Country Singapore Device All Operating System Windows, iOS, Andriod, mac My Question or Issue In July 2018 my spotify account was hacked. During the hack som...
Spotify Star
734 Views
1 replies
0 likes
I am an Indian who typically works out of India. I also subscribe regularly to premium in the past. In my current location, Spotify is available but I still dont have a local means of payment. So, when I try to use my India card, Spotify is not accep...
I am an Indian who typically works out of India. I also subscribe regularly to premium in the past. In my current location, Spotify is available but I still dont have a local means of paymen...
Spotify Star
3103 Views
3 replies
0 likes
I have the premium family plan and it looks like on Nov 15th i was charged twice. Am having a hard time finding who to contact in regards to fgetting this reversed.
I have the premium family plan and it looks like on Nov 15th i was charged twice. Am having a hard time finding who to contact in regards to fgetting this reversed.
Roadie
372 Views
1 replies
0 likes
I got a message from my cell phone carrier that they are discontinuing spotify. I love spotify but I want to continue this service. Can I still remain a customer? How? And how much will it cost?
I got a message from my cell phone carrier that they are discontinuing spotify. I love spotify but I want to continue this service. Can I still remain a customer? How? And how much will it cost?
Composer
922 Views
1 replies
0 likes
