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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
71155 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134905 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
73936 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
257628 Views
156 replies
13 likes
Ich bin im November vom normalen Abonnement zum Familienvertrag gewechselt. Muss ich jetzt die geforderten 9,99€ noch bezahlen? Man bezahlt soweit ich weiß immer für den kommenden Monat, somit sollten die geforderten 9,99€ die über Klarna laufen über...
Ich bin im November vom normalen Abonnement zum Familienvertrag gewechselt. Muss ich jetzt die geforderten 9,99€ noch bezahlen? Man bezahlt soweit ich weiß immer für den kommenden Monat, somit sollte...
Spotify Star
654 Views
3 replies
0 likes
PlanFreeCountry Philippines DeviceSony Xperia Operating SystemAndroid My Question or IssueMy year subscription just ended on Dec. 13. I used a visa card last year to subscibe for that. Now Dec. 14 I'm trying to get the monthly subscription but I keep...
Plan Free Country Philippines Device Sony Xperia Operating System Android My Question or Issue My year subscription just ended on Dec. 13. I used a visa card last y...
Spotify Star
501 Views
1 replies
0 likes
Paguei o premium com o cartão de crédito, já constou na fatura o pagamento, porem o meu premium ainda não foi ativado e eu não recebi nenhum email sobre isso.Ta ai o Print da fatura.
Paguei o premium com o cartão de crédito, já constou na fatura o pagamento, porem o meu premium ainda não foi ativado e eu não recebi nenhum email sobre isso. Ta ai o Print da fatura.
Regular
614 Views
6 replies
0 likes
OLÁ, GOSTARIA DE UMA INFORMAÇÃO REFERENTE AOS PAGAMENTOS, NA DATA DE ONTEM 11/12/2018 FIZ A ASSINATURA DO PLANO PREMIUM E RECEBI O RECIBO POR E-MAIL MAS LOGO DEPOIS MUDEI PARA O PLANO PREMIUM FAMILIAR, EU RECEBEREI UM DESCONTO DE 1,99 NA PRÓX FATURA?...
OLÁ, GOSTARIA DE UMA INFORMAÇÃO REFERENTE AOS PAGAMENTOS, NA DATA DE ONTEM 11/12/2018 FIZ A ASSINATURA DO PLANO PREMIUM E RECEBI O RECIBO POR E-MAIL MAS LOGO DEPOIS MUDEI PARA O PLANO PREMIUM FAMILIA...
Spotify Star
450 Views
1 replies
0 likes
I change back to my old phone. When I tried to log in on my app it didn't work. I tried to change the passord but could not get in. I logged in with Facebook but then all of my playlists where gone and my premium family account and card information w...
I change back to my old phone. When I tried to log in on my app it didn't work. I tried to change the passord but could not get in. I logged in with Facebook but then all of my playlists where ...
Spotify Legend
331 Views
1 replies
0 likes
PlanPremium (Family)Country USADeviceSamsung Galaxy 9 My Question or Issue My premium family subscription was allowed to lapse by mistake and was subsequently cancelled. When I restarted it the next day, I had to re-invite my family members. My son w...
Plan Premium (Family) Country USA Device Samsung Galaxy 9 My Question or Issue My premium family subscription was allowed to lapse by mistake and was subsequently cancelled...
Spotify Legend
320 Views
2 replies
0 likes
Hello, is possible with a family account play different music in different echo (in the same house??)..Amazon do it, but i don't like it! Thanks
Hello, is possible with a family account play different music in different echo (in the same house??).. Amazon do it, but i don't like it! Thanks
Spotify Legend
478 Views
3 replies
0 likes
My Question or Issue I’ve paid for premium since September but my account is still on free subscription. I’ve logged in and out, tried on various different devices but still nothing??
My Question or Issue I’ve paid for premium since September but my account is still on free subscription. I’ve logged in and out, tried on various different devices but still no...
Roadie
695 Views
4 replies
0 likes
if I cancel my premium subscription and resubscribe later, will I lose my playlists and the music saved in my library?
if I cancel my premium subscription and resubscribe later, will I lose my playlists and the music saved in my library?
Casual Listener
523 Views
2 replies
0 likes
My Question or IssueHi!I've recently moved to another country (from Latvia to Russia) and I kind of didn't expect that Spotify doesn't really work in Russia. But it's ok, I get why. What I don't get is why I can't subscribe to premium. Listen ANYwher...
My Question or Issue Hi! I've recently moved to another country (from Latvia to Russia) and I kind of didn't expect that Spotify doesn't really work in Russia. But it's ok, I get why. What ...
Spotify Star
424 Views
1 replies
0 likes
I just bought a global spotify gift card for 10 dollars and I cant redeem it even though my country (Bahrain) has spotify. Now, I cant refund the gift card. Can someone please tell me how to redeem this gift card. I tried the redeem option in the acc...
I just bought a global spotify gift card for 10 dollars and I cant redeem it even though my country (Bahrain) has spotify. Now, I cant refund the gift card. Can someone please t...
Spotify Star
846 Views
3 replies
0 likes
Hello, ive tried to purchase for Premium with student discount, ive payed 3.49, ive payed, but now it says that i have already payed 3.49, but i still dont have a premium and i dont have my 3.49 :cI also have send all information, that confirms that ...
Hello, ive tried to purchase for Premium with student discount, ive payed 3.49, ive payed, but now it says that i have already payed 3.49, but i still dont have a premium and i dont have my 3.49 :c ...
Spotify Legend
320 Views
1 replies
0 likes
Hola una pregunta queria saber si hay otro plan para compartir mi cuenta con otra persona? Es que el familiar es para 6 personas creo y no quiero ese porque solo lo quiero compartir con una persona mas
Hola una pregunta queria saber si hay otro plan para compartir mi cuenta con otra persona? Es que el familiar es para 6 personas creo y no quiero ese porque solo lo quiero compartir con una persona m...
Spotify Legend
335 Views
1 replies
0 likes
So i was trying to get the student discount but so i went in provided my credit card and was charged then i couldn't find my school and i couldn't find a cancel button so i closed the page and Now i need my money to be refunded
So i was trying to get the student discount but so i went in provided my credit card and was charged then i couldn't find my school and i couldn't find a cancel button so i closed the page and Now i ...
Spotify Legend
419 Views
1 replies
0 likes
BOA NOITE, NAO ESTOU CONSEGUINDO CADASTRAR MINHA FILHA EM MINHA CONTA PREMIUM, RECEBO A SEGUINTE MENSAGEM : VOCE NAO PODE ENTRAR NESTE PLANO PREMIUM FAMILIAR COMO PORCEDER PARA O FUNCIONAMENTO? RICARDO M.
BOA NOITE, NAO ESTOU CONSEGUINDO CADASTRAR MINHA FILHA EM MINHA CONTA PREMIUM, RECEBO A SEGUINTE MENSAGEM : VOCE NAO PODE ENTRAR NESTE PLANO PREMIUM FAMILIAR COMO POR...
Spotify Legend
314 Views
1 replies
0 likes
Hola, descontaron de mi tarjeta el costo de Premium para estudiantes, pero no se ha activado nada. Como se debe proceder?
Hola, descontaron de mi tarjeta el costo de Premium para estudiantes, pero no se ha activado nada. Como se debe proceder?
Spotify Legend
255 Views
1 replies
0 likes
Tengo en mi Tarjeta dos pagos de Spotify al parecer uno por un plan simple y otro por un plan familiar, tengo cuenta familiar y beneficios de cuenta familiar, en otros telefonos, y en mi pagina de spotify, informa que tengo plan individual! el cobro ...
Tengo en mi Tarjeta dos pagos de Spotify al parecer uno por un plan simple y otro por un plan familiar, tengo cuenta familiar y beneficios de cuenta familiar, en otros telefonos, y en mi pagina de sp...
Spotify Legend
413 Views
3 replies
1 likes
PlanPremiumCountry turkeyDevice(iPhone 6)Operating System(iOS 10) My Question or Issuei want to get premium using mobile phone system but i have a problem with mobile payment, after the payment i get verification code and when i enter the code, “your...
Plan Premium Country turkey Device (iPhone 6) Operating System (iOS 10) My Question or Issue i want to get premium using mobile phone system but i have a problem with mobile pa...
Spotify Star
261 Views
1 replies
0 likes
PlanFreeCountry TurkeyDeviceHuawei Nova 3Operating SystemAndroid 8.1.0 My Question or Issue I have been trying to pay for tge premium deal (the 3 months one) and the payment keeps on failing, I tried 3 cards on 6 different accounts and it keeps faili...
Plan Free Country Turkey Device Huawei Nova 3 Operating System Android 8.1.0 My Question or Issue I have been trying to pay for tge premium deal (the 3 months one...
Spotify Star
442 Views
1 replies
0 likes
Salve ormai é una cosa urgente io ho l'abbonamento family ma da questo mese ha eliminato le altre 5 persone e non le fa piu entrare. Io pretendo di parlare con qualcuno che risolva subito il problema perché io ho pagato.
Salve ormai é una cosa urgente io ho l'abbonamento family ma da questo mese ha eliminato le altre 5 persone e non le fa piu entrare. Io pretendo di parlare con qualcuno che risolva subito il problema...
Spotify Star
306 Views
1 replies
0 likes
