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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67221 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132574 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
67878 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
250760 Views
154 replies
13 likes
student PlanPremiumusa all Devices My Question or Issue:so, some how someone got in to my account and changed my email address, did not think much of it and emailed spotify back saying it was not me and to change it back. go figure i got no reply and...
student Plan Premium usa all Devices My Question or Issue: so, some how someone got in to my account and changed my email address, did not think much of it and emai...
Spotify Star
360 Views
3 replies
0 likes
PlanFreeCountry MalaysiaMy Question or Issue Ive tried to subscribe to premium service at the discount price (RM2 for 3 months). After I typed in all my payment details, it stated that I'm not eligible for this promotion (although I'm a new user). Ho...
Plan Free Country Malaysia My Question or Issue Ive tried to subscribe to premium service at the discount price (RM2 for 3 months). After I typed in all my payment details, it stated...
Spotify Star
455 Views
4 replies
0 likes
My card numbers have recently been stolen on the web, so I don't want to use my new card numbers to pay Spotify anymore. Is there a way to settle a regular bank transfer ? Or to use Paypal for monthly transfer ?Thanks in advanceA.
My card numbers have recently been stolen on the web, so I don't want to use my new card numbers to pay Spotify anymore. Is there a way to settle a regular bank transfer ? Or to use...
Spotify Star
308 Views
1 replies
0 likes
hey, i have a problem with premium. I payed 0.99 for 3 months premium but for now i don’t have premium anymore but spotify keep taking money from my bank account. What do i have to do to get back premium?
hey, i have a problem with premium. I payed 0.99 for 3 months premium but for now i don’t have premium anymore but spotify keep taking money from my bank account. What do i have to do to get back pre...
Community Legend
260 Views
1 replies
0 likes
Hi.I have a question about premium subscription.If I have an active premium on my account and I want to use a coupon for other months, new subscription will be active after the expiration of the first one or it will overwrite the active one?
Hi. I have a question about premium subscription. If I have an active premium on my account and I want to use a coupon for other months, new subscription will be active after ...
Community Legend
247 Views
1 replies
0 likes
I cancelled my subscription before my trial ended and I was still charged. I am confused?
I cancelled my subscription before my trial ended and I was still charged. I am confused?
Spotify Star
310 Views
1 replies
0 likes
So how come. The first time the offer was availible, it was 9 DKK for 3 months. After that, it was 99DKK for 3 months and now? I dont even get that offer anymore even though it is up. I will be honest. It is kind of sad that you do not care about you...
So how come. The first time the offer was availible, it was 9 DKK for 3 months. After that, it was 99DKK for 3 months and now? I dont even get that offer anymore even though it is up. I will ...
Community Legend
452 Views
3 replies
0 likes
PlanPremiumCountry Deviceiphone 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I mistake subscribe premium on spotify. I want to cancel it.
Plan Premium Country Device iphone 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I mistake subscribe premium on spotify. I want to...
Spotify Star
283 Views
1 replies
0 likes
PlanI had premium until I saw they charge me twice a month for the past 4 months! BSCountry DeviceiPhone XOperating System(iOS.) My Question or Issue I’m being charged twice by Spotify!! I only have one account and I’ve been paying double for a long ...
Plan I had premium until I saw they charge me twice a month for the past 4 months! BS Country Device iPhone X Operating System (iOS.) My Question or Issue I’m be...
Spotify Star
407 Views
4 replies
0 likes
Being unable to unlink or cancel subscriptions to other services offered through Spotify is about as ridiculous as it gets... I mean who in the world even approved such a thing... Want Hulu w/ no commercials... you need to make a whole new account an...
Being unable to unlink or cancel subscriptions to other services offered through Spotify is about as ridiculous as it gets... I mean who in the world even approved such a thing... Want Hulu ...
Spotify Star
291 Views
1 replies
0 likes
I am located in Ireland. I checked my bank account today and was charged €14.99 instead of the usual €9.99. I logged into Spotify and realised that I now had the family plan - I never signed up to this nor asked for this to be done, nor gave permissi...
I am located in Ireland. I checked my bank account today and was charged €14.99 instead of the usual €9.99. I logged into Spotify and realised that I now had the family plan ...
Spotify Star
314 Views
1 replies
0 likes
PlanPremiumCountryIreland ALL SORTED NOW THANKS TO @SPOTIFY ON TWITTER...SO HELPFUL THANKS GUYS I have a phone plan with Vodafone including 24month spotify premium. Over the last 3 months (I still have 10months on my phone plan) 9.99 has been debited...
Plan Premium Country Ireland ALL SORTED NOW THANKS TO @SPOTIFY ON TWITTER...SO HELPFUL THANKS GUYS 😊 I have a phone plan with Vodafone including 24month spotify premium. Ove...
Spotify Star
291 Views
1 replies
0 likes
PlanPremiumCountry CanadaDeviceMultiple devicesOperating SystemMultiple OSsMy Question or Issue I have given this company several months to resolve my issue of not being able to add my son to my family plan. Communicated multiple times here and via T...
Plan Premium Country Canada Device Multiple devices Operating System Multiple OSs My Question or Issue I have given this company several months to resolve my issue of not being a...
Spotify Star
430 Views
1 replies
0 likes
Hola, vengo pagando el plan premium pero común hace más de 6 meses y el mes me cobro como si fuera un plan premium familar. Yo jamás hice este pedido para cambiar de plan y soy la única persona que uso la cuenta. Alguien me puede brindar información ...
Hola, vengo pagando el plan premium pero común hace más de 6 meses y el mes me cobro como si fuera un plan premium familar. Yo jamás hice este pedido para cambiar de plan y soy la única perso...
Spotify Star
1206 Views
1 replies
0 likes
PlanPremium CountryDanmarkDeviceIPhone 7 Operating SystemiOS10 My Question or IssueI will write in english, i hope more can help or understand my question.I have Spotify premium and i have had it for at long time. So this is the first time i have tro...
Plan Premium Country Danmark Device IPhone 7 Operating System iOS10 My Question or Issue I will write in english, i hope more can help or understand my question. I...
Spotify Star
256 Views
1 replies
0 likes
PlanPremium for family account My Question or IssueI am the owner on the account and my wife is a member. Can that be switched around? I want to come off the account and she would like to switch to an individual Premium account.
Plan Premium for family account My Question or Issue I am the owner on the account and my wife is a member. Can that be switched around? I want to come off the account and she would like t...
Spotify Star
293 Views
1 replies
0 likes
My brother are blocked on spotify Family because has something wrong on my address, but I can't change on my profile!!! I want to change my Address and ZIP code!
My brother are blocked on spotify Family because has something wrong on my address, but I can't change on my profile!!! I want to change my Address and ZIP code!
Spotify Star
239 Views
1 replies
0 likes
I have 2 accounts on the same email i cant access My old account to cancel the sub and i am paying double ive tried the reset pasword thing but it resets the account that i am using.Question form is not answering My question!! Tried so many Times
I have 2 accounts on the same email i cant access My old account to cancel the sub and i am paying double ive tried the reset pasword thing but it resets the account that i am using.Question form is ...
Spotify Star
200 Views
1 replies
0 likes
PlanPremiumCountryUS Deviceiphone 8 plusOperating SystemiOS 10 My Question or Issue Where do i start. First its**bleep** spotify doesnt have a phone line to contact them. How messed up is that. And since i recently moved i cant change my address? i h...
Plan Premium Country US Device iphone 8 plus Operating System iOS 10 My Question or Issue Where do i start. First its**bleep** spotify doesnt have a phone lin...
Spotify Star
177 Views
1 replies
0 likes
I bought student premium last November 26, 2018 for 1 month and I'm shocked that my account is on free mode. help please. Attached below is my receipt.
I bought student premium last November 26, 2018 for 1 month and I'm shocked that my account is on free mode. help please. Attached below is my receipt.
Community Legend
293 Views
3 replies
0 likes
