Help Wizard

Step 1


Re: Subscription

Re: Subscription

I paid on Dragonpay earlier but my premium hasnt started yet. I still cant choose the songs i want and play on repeat. The premium is not working but i already paid it by cash..heres the receipt of my payment


<removed sensitive info>

1 Reply

Hey @Zhienn,

Apologies for the late reply, but maybe I can still help 🙂


You should look on the receipt you got sent to your email address. This should say the username that you subscribed to Spotify Premium with!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!



Have a great day!


LukeSpotify Star
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