old account cant cancel subscription

Reply

old account cant cancel subscription

klbevill07
Newbie

I have an old account that i can not access; forgotten email and password. I am still being charged for premium on that account but of course cant log in to cancel it online! What do i do? 

1 Reply

Luke
Rock Star 17
Rock Star 17

Hey @klbevill07,

Apologies for the late reply, but maybe I can still help 🙂

 

I'm sorry to hear this!
There's some info on logging in here.


If you can no longer access the email on your account, however, I'd recommend reaching out to Support one of the below ways:

They'll be able to take a look backstage.

 

Have a nice day!

Luke

LukeRock Star 17
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS