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My payment method is not going through

My payment method is not going through

I used my debit card to pay for premium at checkout. it says, The payment failed.
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1 Reply

Hi,

Thanks for reaching out to the Community!

We get that you're experiencing issues using your card as a payment method.  One thing we can advise you right away is to try entering your payment details again using a private/incognito window of your browser, as this helps resolve possible server-side issues. However, there could be various other reasons for a payment to fail, and you can read our helping tips for that kind of situations here.

 

Hope you find this useful. Keep us posted if you have any questions.

Kiril Moderator
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