Announcements

Help Wizard

Step 1

NEXT STEP

Need a refund

Need a refund

so i bought premium on accident, i meant to get the free one which i clicked but then bam i was charged, i've never had premium and i just want a refund. anyone know how?
Reply
1 Reply

Hey @caitlinware! Thanks for writing.

 

In this case, our best suggestion would be to cancel your subscription right away from here. This will prevent any further charges. Once you've done it, check your email for the confirmation message and you'll be all set.

 

Since you mentioned that you'd like a refund, our customer support team might be able to help you out with this. You can get in touch with them here. You can also contact them via Twitter or Facebook.

We hope this helps. Have a great day 🙂 

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random