No option to pay invoice with ideal

[Marian77]

I have a family subscription with payment method iDeal. I have aan invoice for the next period, on the invoice it also says that payment method is iDeal. But I don’t know how to pay it. There’s no link to iDeal. How can I pay this invoice.

[Peter]

Hey @Marian77.

Thanks for getting in touch with us - we're here to help 🙂

If you've subscribed to Premium using iDeal as a payment method, then the money should be taken from your account automatically on the payment date - in other words, you don't need to do anything. Just make sure you have enough money on the card linked to your iDeal account.

Hope that's clear! Let us know if you have any other questions 🙂