Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

No premium but still paying.

No premium but still paying.

Plan

Premium

Country

Israel

Device

All

Operating System

All

 

My Question or Issue

For a couple of weeks now I seem to have lost my premium subscription despite paying the monthly fee (last payment yesterday), I have no other accounts and I have tried relogging into the spotify app.

 

Reply
1 Reply

Hey @MaggieSenter, I'm happy to help out.

 

Could you try following the steps in this Spotify Answer? Let me know how that goes 🙂 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts